Title: Updates deactivate plugin
Last modified: June 13, 2018

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# Updates deactivate plugin

 *  Resolved [richards1052](https://wordpress.org/support/users/richards1052/)
 * (@richards1052)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/updates-deactivate-plugin/)
 * I have a premium version of the plugin. For some reason, virtually every time
   the plugin updates it deactivates itself & I get an error saying the plugin will
   only work with MP 3.7. This constant need to manually reactivate the plugin is
   deeply annoying. Is there any way to avoid this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupdates-deactivate-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/updates-deactivate-plugin/#post-10396196)
 * Hey Richard,
 * I believe we’ve replied to you already.
 * The MailPoet 3 plugin is being deactivated it by itself?
 * We recommend you contact your host and ask if there’s anything that could be 
   blocking the plugin and deactivating it. We’ve seen it happened before, some 
   hosts simply disable MailPoet due to a particular reason.
 * Thank you!
 *  Thread Starter [richards1052](https://wordpress.org/support/users/richards1052/)
 * (@richards1052)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/updates-deactivate-plugin/#post-10396949)
 * No, the plugin deactivates itself every time Mailpoet updates itself. The plugin
   is doing this. Not my host. The premium plugin module remains active but the 
   other module deactivates.
 * To be sure, I will contact my host.
 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/updates-deactivate-plugin/#post-10487924)
 * Hi Richard,
 * As you mentioned the premium plugin, it should actually be the other way around.
   Normally if the premium plugin version is too old, then that automatically deactivates
   and the free version should remain active.
 * As you’re a premium customer, please contact our premium support team via [https://www.mailpoet.com/support/premium/](https://www.mailpoet.com/support/premium/)
   and we’d be happy to help.
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Updates deactivate plugin’ is closed to new replies.

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## Tags

 * [deactivate](https://wordpress.org/support/topic-tag/deactivate/)

 * 3 replies
 * 2 participants
 * Last reply from: [Wysija](https://wordpress.org/support/users/wysija/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/updates-deactivate-plugin/#post-10487924)
 * Status: resolved