Title: Updates error
Last modified: August 30, 2025

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# Updates error

 *  [kalbink](https://wordpress.org/support/users/kalbink/)
 * (@kalbink)
 * [9 months ago](https://wordpress.org/support/topic/updates-error-2/)
 * Hi,
   The update doesn’t download and gives error message already for longer time(
   error: downloading not succeeded. Forbidden.).What should I do?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupdates-error-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [jopelws](https://wordpress.org/support/users/jopelws/)
 * (@jopelws)
 * [8 months, 4 weeks ago](https://wordpress.org/support/topic/updates-error-2/#post-18622131)
 * Hello,
   are you using the free version (MyRewards) or WooRewards ? If you have
   a customer account on our website, you can download directly the .ZIP and update
   the plugin manualy.
 * Best regards,

Viewing 1 replies (of 1 total)

The topic ‘Updates error’ is closed to new replies.

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## Tags

 * [update error](https://wordpress.org/support/topic-tag/update-error/)

 * 1 reply
 * 2 participants
 * Last reply from: [jopelws](https://wordpress.org/support/users/jopelws/)
 * Last activity: [8 months, 4 weeks ago](https://wordpress.org/support/topic/updates-error-2/#post-18622131)
 * Status: not resolved