Support » Requests and Feedback » Updates won’t publish

  • Good Afternoon. I started having issues with new Posts not showing any content (preview, public or otherwise) and now nothing I update will appear on the website unless I’m logged in. E.g. static home page won’t update a new image, even though after updating, the preview looks great. I’ve tried clearing and deleting caches (using WP Fastest Cache), going through different cache options etc. I updated WP version to 5.5. Now I feel these two issues (post content missing and pages not publishing to public) are somehow connected. Can anyone please offer some advise? Thank you very much in advance.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello miiakoi,

    This issue may be caused by SSL not being correctly set up on your site. I cannot access the link your provided because of it:



    This guide may help you fix the SSL issue:

    https://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/

    Thread Starter Miia Koi

    (@miiakoi)

    Hi Niall, thank you for taking time looking into it. I went to the SSL configuration tab and this is highlighted:

    WordPress 301 redirect enabled. We recommend to enable the 301 .htaccess redirect option on your specific setup.

    It’s asking to enable or dismiss. I’m assuming it’s all good, since it’s enabled. I see links working properly on the site as secure HTTP.

    This one is not enabled:
    Enable 301 .htaccess redirect “Before you enable this, make sure you know how to regain access to your site in case of a redirect loop.” I have to admit, I’m not sure at all what that would mean.

    Debug didn’t give me any more information. Could you point to right direction, where I’d be able to find out where the configuration went wrong?

    • This reply was modified 3 years, 6 months ago by Miia Koi.
    Thread Starter Miia Koi

    (@miiakoi)

    I also found a contradiction:

    On Dashboard and Settings/SSL:
    – urges to “Go ahead and activate SSL!”

    Plugins – Really Simple SSL:
    – only option is to Deactivate (I would then assume it should be active?

    Could this be the reason why desktop shows HTTPS without issue, and mobile view complains that the website is not secure?

    Hey @miiakoi,

    You’re welcome!

    I recommend you “Enable 301 .htaccess redirect.” That’s provided you know how to access your site FTP to change remove the configuration from the .htaccess file in case anything goes wrong. That’s what the warning was about. There’s instructions on how to do that at the end of this post.

    The .htaccess option should force your site to redirect HTTP requests to HTTPS, which is what the the plugin is recommending for your setup. Really Simple SSL is supposed to do the redirecting automatically. If the plugin is recommending the .htaccess option then it’s possible that the server setup you have needs that file.

    If you enable it and your site gets the Too Many Redirects error, you’ll need to edit your wp-config.php file using FTP. Add the following code right before the “That’s all, stop editing! Happy blogging.” line:

    define('FORCE_SSL_ADMIN', true);
    // in some setups HTTP_X_FORWARDED_PROTO might contain 
    // a comma-separated list e.g. http,https
    // so check for https existence
    if (strpos($_SERVER['HTTP_X_FORWARDED_PROTO'], 'https') !== false)
           $_SERVER['HTTPS']='on';

    You can read more about fixing SSL on your WordPress site here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-common-ssl-issues-in-wordpress-beginners-guide/.

Viewing 4 replies - 1 through 4 (of 4 total)
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