Updating Knowledge Database records

  • Resolved thomashruby

    (@thomashruby)


    1 year, 4 months ago

    When updates are made to a page that was added to the knowledge database, either by direct URL or sitemap, is there a refresh where changes are added? If so, what is the frequency of updates?

    One request would be the ability to manually update a page in the knowledge database, for example using an action button, next to the Edit and Delete actions.

    Thanks for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author MxChat

    (@mxchat)

    1 year, 4 months ago

    Hi Thomas,

    You are the second person to ask me this today, so I better get on it! Currently there are no automatic updates for posts or sitemaps. I do have this implemented for WooCommerce products, so it’s definitely possible. There are quite a few reasons as to why I didn’t do this already and I started to explain all of that here, but it got rather long. The reality is if users keep requesting it I need to implement it! What I’ll aim to do over the next week is implement a feature where you can toggle on automatic page & post updates. So any new page or post created or updated will automatically update in the knowledge base.

    I may also explore a cron job for sitemaps that will automatically check sitemaps on a set interval and update or add any new pages.

    I believe that addresses what you were asking. One part I quite didn’t understand is “One request would be the ability to manually update a page in the knowledge database, for example using an action button, next to the Edit and Delete actions.” – would this not just be the edit button where you click edit and update the content in the knowledge base or what did you have in mind here?

    Thanks again for reaching out. I love to hear from users and want to make this the best plugin available.

    • This reply was modified 1 year, 4 months ago by MxChat.
    Plugin Author MxChat

    (@mxchat)

    1 year, 4 months ago

    Hi @thomashruby,

    I pushed an update today that included new settings in the knowledge database and reworked how the sitemap/page submission worked. There are two new settings – auto-sync posts, and auto-sync pages. This will automatically add any new pages or posts created to the knowledge base. It will also automatically update any changes made to posts or pages to the knowledge database.

    When submitting sitemaps it will now check if the page is already in the knowledge base. If it is it will update the information to be the most current instead of duplicating all sitemap pages that are already in the knowledge database.

    Please let me know if this fixes or addresses what you were asking for and if so I’ll close out this ticket.

    Thanks,

    Maxwell

    Thread Starter thomashruby

    (@thomashruby)

    1 year, 4 months ago

    That all sounds great and should work well for my needs, thank you for the changes!

Viewing 3 replies - 1 through 3 (of 3 total)

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