Title: Updating Plugins Errors
Last modified: March 5, 2020

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# Updating Plugins Errors

 *  [needcreations](https://wordpress.org/support/users/needcreations/)
 * (@needcreations)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/updating-plugins-errors/)
 * I’m trying to update Jetpack but get this error when trying: Update Failed: The
   package could not be installed. PCLZIP_ERR_MISSING_FILE (-4) : Missing archive
   file ‘/tmp/jetpack.8.3-DHZYqD.tmp’
 * I’m also trying to update UpdraftPlus – Backup/Restore but get this error when
   trying: Update Failed: The package could not be installed. PCLZIP_ERR_MISSING_FILE(-
   4) : Missing archive file ‘/tmp/updraftplus.1.16.22-3CFF9g.tmp’
 * What’s going on?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupdating-plugins-errors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/updating-plugins-errors/#post-12514298)
 * You’ll need to contact your hosting provider’s support about that.
 *  [a2hostingrj](https://wordpress.org/support/users/a2hostingrj/)
 * (@a2hostingrj)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/updating-plugins-errors/#post-12521109)
 * Contact your hosting tech support and check if you’re running out of space on
   tmp folder

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Updating Plugins Errors’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [a2hostingrj](https://wordpress.org/support/users/a2hostingrj/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/updating-plugins-errors/#post-12521109)
 * Status: not resolved

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