Title: Updraft gives error message Last modified: November 11, 2023 --- # Updraft gives error message * Resolved [erwincaspers](https://wordpress.org/support/users/erwincaspers/) * (@erwincaspers) * [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/) * When I try to make a backup, it gives an error message and stops halfway through. Everything is stored in Dropbox, so I don’t think it has to be a problem with memory? * Previously it always worked and stored well. * I don’t have a premium subscription. * Can anyone help me with this? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupdraft-gives-error-message%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 1 through 12 (of 12 total) * [pbevanudp](https://wordpress.org/support/users/pbevanudp/) * (@pbevanudp) * [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/#post-17193633) * Hello, * Please could you provide the backup log file? You can find this in the **wp-content/ updraft **folder. Please use [pastebin.com](http://pastebin.com) to share the information. * Thread Starter [erwincaspers](https://wordpress.org/support/users/erwincaspers/) * (@erwincaspers) * [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/#post-17193682) * [https://pastebin.com/yuLVZ38h](https://pastebin.com/yuLVZ38h) here is the link * [pbevanudp](https://wordpress.org/support/users/pbevanudp/) * (@pbevanudp) * [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/#post-17193849) * Hello, * Thank you – please could you remove and then re-authenticate your Dropbox account and then retry the process. After doing so, if you could provide another log file that would be helpful. * Thread Starter [erwincaspers](https://wordpress.org/support/users/erwincaspers/) * (@erwincaspers) * [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/#post-17193949) * That’s right. Disabled Dropbox and now it works. But after adding Dropbox it gives an error message again. How could this be solved? * [pbevanudp](https://wordpress.org/support/users/pbevanudp/) * (@pbevanudp) * [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/#post-17194013) * Please could you provide the log file for the last backup attempt after the re- authorization of Dropbox? * Thread Starter [erwincaspers](https://wordpress.org/support/users/erwincaspers/) * (@erwincaspers) * [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/#post-17194023) * I logged out, but that didn’t fix it. What does reauthorizing for Dropbox mean? * [pbevanudp](https://wordpress.org/support/users/pbevanudp/) * (@pbevanudp) * [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/#post-17194047) * Hello * UpdraftPlus accesses your Dropbox account by way of an access token. Sometimes it is necessary to obtain a new access token by re-authorizing the application( UpdraftPlus) to access your Dropbox account. * You can do this via **UpdraftPlus** >> **Settings** >> **Follow this link to remove these settings for Dropbox** * You should then add Dropbox again as a remote storage location by clicking ** Settings** >> **Dropbox** and then **Save Changes** and following the link. * This will re-authorize access to your Dropbox account. * Thread Starter [erwincaspers](https://wordpress.org/support/users/erwincaspers/) * (@erwincaspers) * [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/#post-17194068) * It could be just me, but I get this: UpdraftPlus >> Settings >> Follow this link to remove these settings for Dropbox. not found, where could I find the link? * Thread Starter [erwincaspers](https://wordpress.org/support/users/erwincaspers/) * (@erwincaspers) * [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/#post-17194071) * _Good news: Your site’s communications with Dropbox can be encrypted. If you see any errors to do with encryption, then look in the ‘Expert Settings’ for more help._ Same as “expert setting” I cant find * [pbevanudp](https://wordpress.org/support/users/pbevanudp/) * (@pbevanudp) * [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/#post-17194095) * Here is the link in the Dropbox settings to remove the current connection [https://prnt.sc/XxzJLQFZxCvG](https://prnt.sc/XxzJLQFZxCvG) * Thread Starter [erwincaspers](https://wordpress.org/support/users/erwincaspers/) * (@erwincaspers) * [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/#post-17194119) * really you are my hero, thank you so much for helping! * [pbevanudp](https://wordpress.org/support/users/pbevanudp/) * (@pbevanudp) * [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/#post-17194129) * You’re welcome. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Updraft gives error message’ is closed to new replies. * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200) * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/) * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq) * [Support Threads](https://wordpress.org/support/plugin/updraftplus/) * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/) * 12 replies * 2 participants * Last reply from: [pbevanudp](https://wordpress.org/support/users/pbevanudp/) * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/updraft-gives-error-message/#post-17194129) * Status: resolved