Updraft Plus has fatal error when restoring

  • Resolved criswaller

    (@criswaller)


    2 years, 7 months ago

    I am using DevKinsta to migrate a site locally using UpdraftPlus and my Google Drive backups .

    Everything migrates correctly except my Uploads folder backups, which stop at the Uploads step.

    I’d appreciate any help/ideas on fixing this. I’m not a web developer or expert, so restoring manually probably isn’t an option as I don’t know how I’d restore the database files.

    Here is the log from that job:

    0000.008 () Opened log file at time: Wed, 25 Oct 2023 01:20:31 +0000 on http://rmsbackup.local 0000.009 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.23.10 WP: 6.3.2 PHP: 8.0.28 (fpm-fcgi, Linux 19562ba99ac9 5.10.16.3-microsoft-standard-WSL2 #1 SMP Fri Apr 2 22:23:49 UTC 2021 x86_64) MySQL: 10.5.17-MariaDB-1:10.5.17+maria~ubu2004 (max packet size=33554432) WPLANG: en_US Server: nginx/1.23.4 safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 25.2M | 26M) multisite: N openssl: OpenSSL 1.1.1f 31 Mar 2020 mcrypt: N LANG: ZipArchive::addFile: Y 0000.009 () Free space on disk containing Updraft’s temporary directory: 215967.7 MB 0000.041 () Restore setup, now closing connection and starting restore over AJAX. 0000.003 () Opened log file at time: Wed, 25 Oct 2023 01:20:32 +0000 on http://rmsbackup.local 0000.004 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.23.10 WP: 6.3.2 PHP: 8.0.28 (fpm-fcgi, Linux 19562ba99ac9 5.10.16.3-microsoft-standard-WSL2 #1 SMP Fri Apr 2 22:23:49 UTC 2021 x86_64) MySQL: 10.5.17-MariaDB-1:10.5.17+maria~ubu2004 (max packet size=33554432) WPLANG: en_US Server: nginx/1.23.4 safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 22.3M | 24M) multisite: N openssl: OpenSSL 1.1.1f 31 Mar 2020 mcrypt: N LANG: ZipArchive::addFile: Y 0000.004 () Free space on disk containing Updraft’s temporary directory: 215967.7 MB 0000.006 () Ensuring WP_Filesystem is setup for a restore 0000.006 () WP_Filesystem is setup and ready for a restore 0000.013 () Restore job started. Entities to restore: uploads. Restore options: {“updraft_encryptionphrase”:””,”updraft_restorer_wpcore_includewpconfig”:false,”updraft_incremental_restore_point”:-1} 0000.018 () PHP event: code E_WARNING: mkdir(): File exists (line 558, wp-admin/includes/class-wp-filesystem-direct.php) 0000.021 () Entity: uploads 0000.021 () restore_backup(backup_file=backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads.zip, type=uploads, info=a:2:{s:4:”path”;s:47:”/www/kinsta/public/rmsbackup/wp-content/uploads”;s:11:”description”;s:7:”Uploads”;}, last_one=) 0000.021 () Unpacking backup… (backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads.zip, 637.5 MB) 0000.023 () Unzipping backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads.zip to /www/kinsta/public/rmsbackup/wp-content/upgrade/da7a7da5/ using UpdraftPlus_ZipArchive, starting index 0

    In the UpdraftPlus window, here is what I see:

    Activity logFinal checks

Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads23.zip
    Archive is expected to be size: 220070.4 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads22.zip
    Archive is expected to be size: 408584.1 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads21.zip
    Archive is expected to be size: 421434.6 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads20.zip
    Archive is expected to be size: 426784.1 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads19.zip
    Archive is expected to be size: 543673 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads18.zip
    Archive is expected to be size: 447336.4 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads17.zip
    Archive is expected to be size: 784243.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads16.zip
    Archive is expected to be size: 413473.4 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads15.zip
    Archive is expected to be size: 532067.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads14.zip
    Archive is expected to be size: 547963.7 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads13.zip
    Archive is expected to be size: 466351.7 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads12.zip
    Archive is expected to be size: 381287 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads11.zip
    Archive is expected to be size: 436202.8 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads10.zip
    Archive is expected to be size: 414012.3 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads9.zip
    Archive is expected to be size: 518253.3 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads8.zip
    Archive is expected to be size: 391813.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads7.zip
    Archive is expected to be size: 514246.5 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads6.zip
    Archive is expected to be size: 631267.8 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads5.zip
    Archive is expected to be size: 581730.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads4.zip
    Archive is expected to be size: 503540 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads3.zip
    Archive is expected to be size: 412050.1 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads2.zip
    Archive is expected to be size: 479820.7 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads.zip
    Archive is expected to be size: 652801.6 KB: OK
    Uploads

Unpacking backup... (backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads.zip, 637.5 MB)

There has been a critical error on this website.

Learn more about troubleshooting WordPress.Final checks

Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads23.zip
    Archive is expected to be size: 220070.4 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads22.zip
    Archive is expected to be size: 408584.1 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads21.zip
    Archive is expected to be size: 421434.6 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads20.zip
    Archive is expected to be size: 426784.1 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads19.zip
    Archive is expected to be size: 543673 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads18.zip
    Archive is expected to be size: 447336.4 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads17.zip
    Archive is expected to be size: 784243.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads16.zip
    Archive is expected to be size: 413473.4 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads15.zip
    Archive is expected to be size: 532067.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads14.zip
    Archive is expected to be size: 547963.7 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads13.zip
    Archive is expected to be size: 466351.7 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads12.zip
    Archive is expected to be size: 381287 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads11.zip
    Archive is expected to be size: 436202.8 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads10.zip
    Archive is expected to be size: 414012.3 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads9.zip
    Archive is expected to be size: 518253.3 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads8.zip
    Archive is expected to be size: 391813.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads7.zip
    Archive is expected to be size: 514246.5 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads6.zip
    Archive is expected to be size: 631267.8 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads5.zip
    Archive is expected to be size: 581730.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads4.zip
    Archive is expected to be size: 503540 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads3.zip
    Archive is expected to be size: 412050.1 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads2.zip
    Archive is expected to be size: 479820.7 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads.zip
    Archive is expected to be size: 652801.6 KB: OK
    Uploads

Unpacking backup... (backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads.zip, 637.5 MB)

There has been a critical error on this website.

Learn more about troubleshooting WordPress.Final checks

Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads23.zip
    Archive is expected to be size: 220070.4 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads22.zip
    Archive is expected to be size: 408584.1 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads21.zip
    Archive is expected to be size: 421434.6 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads20.zip
    Archive is expected to be size: 426784.1 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads19.zip
    Archive is expected to be size: 543673 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads18.zip
    Archive is expected to be size: 447336.4 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads17.zip
    Archive is expected to be size: 784243.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads16.zip
    Archive is expected to be size: 413473.4 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads15.zip
    Archive is expected to be size: 532067.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads14.zip
    Archive is expected to be size: 547963.7 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads13.zip
    Archive is expected to be size: 466351.7 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads12.zip
    Archive is expected to be size: 381287 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads11.zip
    Archive is expected to be size: 436202.8 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads10.zip
    Archive is expected to be size: 414012.3 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads9.zip
    Archive is expected to be size: 518253.3 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads8.zip
    Archive is expected to be size: 391813.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads7.zip
    Archive is expected to be size: 514246.5 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads6.zip
    Archive is expected to be size: 631267.8 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads5.zip
    Archive is expected to be size: 581730.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads4.zip
    Archive is expected to be size: 503540 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads3.zip
    Archive is expected to be size: 412050.1 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads2.zip
    Archive is expected to be size: 479820.7 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads.zip
    Archive is expected to be size: 652801.6 KB: OK
    Uploads

Unpacking backup... (backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads.zip, 637.5 MB)

There has been a critical error on this website.

Learn more about troubleshooting WordPress.Final checks

Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads23.zip
    Archive is expected to be size: 220070.4 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads22.zip
    Archive is expected to be size: 408584.1 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads21.zip
    Archive is expected to be size: 421434.6 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads20.zip
    Archive is expected to be size: 426784.1 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads19.zip
    Archive is expected to be size: 543673 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads18.zip
    Archive is expected to be size: 447336.4 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads17.zip
    Archive is expected to be size: 784243.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads16.zip
    Archive is expected to be size: 413473.4 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads15.zip
    Archive is expected to be size: 532067.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads14.zip
    Archive is expected to be size: 547963.7 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads13.zip
    Archive is expected to be size: 466351.7 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads12.zip
    Archive is expected to be size: 381287 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads11.zip
    Archive is expected to be size: 436202.8 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads10.zip
    Archive is expected to be size: 414012.3 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads9.zip
    Archive is expected to be size: 518253.3 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads8.zip
    Archive is expected to be size: 391813.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads7.zip
    Archive is expected to be size: 514246.5 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads6.zip
    Archive is expected to be size: 631267.8 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads5.zip
    Archive is expected to be size: 581730.9 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads4.zip
    Archive is expected to be size: 503540 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads3.zip
    Archive is expected to be size: 412050.1 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads2.zip
    Archive is expected to be size: 479820.7 KB: OK
    Looking for uploads archive: file name: backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads.zip
    Archive is expected to be size: 652801.6 KB: OK
    Uploads

Unpacking backup... (backup_2021-10-04-2353_Recall_Mark_Shull_b1b12c001155-uploads.zip, 637.5 MB)

There has been a critical error on this website.

Learn more about troubleshooting WordPress.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    2 years, 7 months ago

    Hi,

    The process appears to have been cut-off or killed off by the server. Can you check with your host/server admin? In most cases this is due to server’s lack of resources so you can ask them to increase or upgrade to a higher plan.

    Thanks,
    Bryle

    Thread Starter criswaller

    (@criswaller)

    2 years, 7 months ago

    There’s no server involved here. I am working locally using.DevKinsta.

    Plugin Contributor bcrodua

    (@bcrodua)

    2 years, 7 months ago

    Hi,

    Can you run a separate process for the uploads component? Since the other components have been migrated already you can simply run another restore, uncheck db, themes, plugins and others, leave uploaded checked and then run restoration. This will attempt a new restore of your uploads component.

    If that still fails to complete, the best thing you can do is to manually restore via FTP/File Manager. Since you do not have the option to control the memory limit and execution timeout.

    Thanks,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Updraft Plus has fatal error when restoring’ is closed to new replies.