Title: Updraft restore
Last modified: February 13, 2024

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# Updraft restore

 *  Resolved [Kim](https://wordpress.org/support/users/gkkb3/)
 * (@gkkb3)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/updraft-restore/)
 * Would there be a reason why my backups would not restore? I usually would choose
   the date, click restore, and select all the options for the back up. It stalled
   for 20 minutes and did not show any progress. I tried again, just by starting
   with the plugins and still nothing… Any suggestions?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupdraft-restore%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/updraft-restore/#post-17420196)
 * Hi,
 * To help us work out the cause of your problem, can you please send us a copy 
   of the restoration log only?
   You can find this log in the ‘wp-content/updraft’
   directory of your site via FTP.You can send the log file and copy the contents
   into an online tool (such as [http://pastebin.com/](http://pastebin.com/) )
 * Kind Regards,
 * Bryle
 *  Thread Starter [Kim](https://wordpress.org/support/users/gkkb3/)
 * (@gkkb3)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/updraft-restore/#post-17420206)
 * Honestly, I am not sure where to find the “log file”. If it matters, my backup
   go to my Google Drive. Can you explain further how to retrieve the directory?
 *  [lydianas](https://wordpress.org/support/users/lydianas/)
 * (@lydianas)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/updraft-restore/#post-17420286)
 * Hello Kim,
 * I’m also using Google Drive and I’m having the same issue. I opened a topic almost
   a week ago. Bryle gave me the same reply but I haven’t heard from him since.
 * Were you able to resolve this issue?
 *  Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/)
 * (@vupdraft)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/updraft-restore/#post-17421088)
 * the log file is in the backup/restore tab, you can get it by clicking “view log”
   next to a backup (including unfinished ones)
 * @lydianas- can you post your backup and restoration log in your thread
 *  Thread Starter [Kim](https://wordpress.org/support/users/gkkb3/)
 * (@gkkb3)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/updraft-restore/#post-17702850)
 * Still unable to restore from a past backup. Any examples of why that is? Shouldn’t
   I just be able to click on “restore”, select all the components, click “next”
   and wait for the process to start on each section? I does not show any progress
   and it’s been supposedly “downloading backup files if needed” for the past hour.
   Help please.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Updraft restore’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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## Tags

 * [WordPress](https://wordpress.org/support/topic-tag/wordpress/)

 * 5 replies
 * 4 participants
 * Last reply from: [Kim](https://wordpress.org/support/users/gkkb3/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/updraft-restore/#post-17702850)
 * Status: resolved