Title: updraftplus
Last modified: July 21, 2023

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# updraftplus

 *  Resolved [bpicaud](https://wordpress.org/support/users/bpicaud/)
 * (@bpicaud)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/updraftplus-32/)
 * Good morning,
 * I have a problem with updraftplus I am in free version but when I try to do a
   backup restore it gives me an error to tell me this
 * Error: Existing folders not deleted from a previous restore exist (please use
   the “Delete old folders” button to delete them before trying again): /home/wzwi5511/
   public_html/wp-content/updraft/themes-old
 * 0000.005 () Opened log file at time: Fri, 21 Jul 2023 11:37:18 +0000 on [https://www.nutrilexa.fr](https://www.nutrilexa.fr)
   0000.005 () UpdraftPlus WordPress backup plugin ([https://updraftplus.com](https://updraftplus.com)):
   1.23.7 WP: 6.2.2 PHP: 8.0.29 (litespeed, Linux razza.o2switch.net 4.18.0-425.3.1.
   lve.el8.x86_64 #1 SMP Tue Nov 22 22:59:23 EST 2022 x86_64) MySQL: 10.6.14-MariaDB(
   max packet size=268435456) WPLANG: fr_FR Server: Apache safe_mode: 0 max_execution_time:
   900 memory_limit: 4096M (used: 29.4M | 32M) multisite: N openssl: OpenSSL 1.1.1k
   FIPS 25 Mar 2021 mcrypt: N LANG: ZipArchive::addFile: Y 0000.028 () Free space
   on disk containing Updraft’s temporary directory: 553103.5 MB 0000.096 () Restore
   setup, now closing connection and starting restore over AJAX. 0000.003 () Opened
   log file at time: Fri, 21 Jul 2023 11:37:19 +0000 on [https://www.nutrilexa.fr](https://www.nutrilexa.fr)
   0000.003 () UpdraftPlus WordPress backup plugin ([https://updraftplus.com](https://updraftplus.com)):
   1.23.7 WP: 6.2.2 PHP: 8.0.29 (litespeed, Linux razza.o2switch.net 4.18.0-425.3.1.
   lve.el8.x86_64 #1 SMP Tue Nov 22 22:59:23 EST 2022 x86_64) MySQL: 10.6.14-MariaDB(
   max packet size=268435456) WPLANG: fr_FR Server: Apache safe_mode: 0 max_execution_time:
   900 memory_limit: 4096M (used: 28.7M | 32M) multisite: N openssl: OpenSSL 1.1.1k
   FIPS 25 Mar 2021 mcrypt: N LANG: ZipArchive::addFile: Y 0000.023 () Free space
   on disk containing Updraft’s temporary directory: 553103.5 MB 0000.030 () Ensuring
   WP_Filesystem is setup for a restore 0000.031 () WP_Filesystem is setup and ready
   for a restore 0000.033 () Restore job started. Entities to restore: themes. Restore
   options: {“updraft_encryptionphrase”:””,”updraft_restorer_wpcore_includewpconfig”:
   false,”updraft_incremental_restore_point”:-1} 0000.033 () PHP event: code E_WARNING:
   mkdir(): File exists (line 558, wp-admin/includes/class-wp-filesystem-direct.
   php) 0000.048 () Error message: Des dossiers existants non supprimés d’une restauration
   précédente existent (veuillez utiliser le bouton « Supprimer les anciens dossiers»
   pour les supprimer avant de réessayer) : /home/wzwi5511/public_html/wp-content/
   updraft/themes-old 0000.052 () Restore failed… 0000.052 () Error message: Des
   dossiers existants non supprimés d’une restauration précédente existent (veuillez
   utiliser le bouton « Supprimer les anciens dossiers » pour les supprimer avant
   de réessayer) : /home/wzwi5511/public_html/wp-content/updraft/themes-old 0000.052()
   Restore failed
 * Thanks for you help !
 * Enjoy
    -  This topic was modified 2 years, 10 months ago by [bpicaud](https://wordpress.org/support/users/bpicaud/).
    -  This topic was modified 2 years, 10 months ago by [bpicaud](https://wordpress.org/support/users/bpicaud/).

Viewing 1 replies (of 1 total)

 *  Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/)
 * (@vupdraft)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/updraftplus-32/#post-16913105)
 * Hi,
 * You have files left over from your previous restore. Above the UpdraftPlus tabs
   there is a blue button that say “Delete old folders”: [https://snipboard.io/p4HfnI.jpg](https://snipboard.io/p4HfnI.jpg)
 * Click this and you should be able to restore

Viewing 1 replies (of 1 total)

The topic ‘updraftplus’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/updraftplus/)
 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [vupdraft](https://wordpress.org/support/users/vupdraft/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/updraftplus-32/#post-16913105)
 * Status: resolved