Title: UpDraftPlus Clone failure
Last modified: September 21, 2024

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# UpDraftPlus Clone failure

 *  Resolved [ourtechie](https://wordpress.org/support/users/ourtechie/)
 * (@ourtechie)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/updraftplus-clone-failure/)
 * I’ve tried several times to create a clone of my live site. The process never
   completes. I’m getting failure messages in the log but none help me understand
   how to fix the problem or suggest anything I’m doing incorrectly.
 * Any suggestions on how to move forward would be appreciated.
 * The last few lines in the log file are as follows:
 * 1223.874 (10) Requesting backup semaphore lock (fa8c9cdf74c6)
 * 1223.875 (10) [Info] Lock (updraft_lock_fa8c9cdf74c6, wpts_options) acquired
 * 1223.877 (10) Backup run: resumption=10, nonce=fa8c9cdf74c6, file_nonce=fa8c9cdf74c6
   begun at=1726952184 (1224s ago), job type=backup, previous check-in=0.66s
 * 1223.878 (10) [Updraftplus] The backup is being aborted for a repeated failure
   to progress.
 * 1223.879 (10) An error condition has occurred for the first time during this 
   job 1
 * 223.879 (10) [Info] Lock option (updraft_lock_fa8c9cdf74c6, wpts_options) released
   1
 * 225.410 (10) No email will/can be sent – the user has not configured an email
   address.
 * 1225.411 (10) The backup attempt has finished, apparently unsuccessfully
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupdraftplus-clone-failure%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [aprildmoore](https://wordpress.org/support/users/aprildmoore/)
 * (@aprildmoore)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/updraftplus-clone-failure/#post-18028969)
 * I am not sure if the issue I’m experiencing is the same as yours or not, but 
   it does sound similar. My backups stall and never complete. It worked one month
   ago, though it was a little slow. I’ve tried several times on three different
   sites and they always stop at the same point.
 *  Plugin Support [nrobertsudp](https://wordpress.org/support/users/nrobertsudp/)
 * (@nrobertsudp)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/updraftplus-clone-failure/#post-18030618)
 * Hi there,
   If you are using our paid UpraftClone service you should contact our
   premium support.We will be able to offer a lot more help and assistance: [https://updraftplus.com/support/](https://updraftplus.com/support/)
   Best regards,Nick

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘UpDraftPlus Clone failure’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/updraftplus/)
 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [nrobertsudp](https://wordpress.org/support/users/nrobertsudp/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/updraftplus-clone-failure/#post-18030618)
 * Status: resolved