Title: UpdraftPlus free plugin &#8211; Backup never completes
Last modified: August 7, 2020

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# UpdraftPlus free plugin – Backup never completes

 *  Resolved [curiousgeosqjr](https://wordpress.org/support/users/curiousgeosqjr/)
 * (@curiousgeosqjr)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/updraftplus-free-plugin-backup-never-completes/)
 * Greetings!
 * I’m using the free version of UpdraftPlus on a site hosted by GoDaddy, attempting
   to back up to GoogleDrive. I have enough space on GoogleDrive.
 * The backup never completes and here’s a link to the log file,
    [https://www.dropbox.com/s/yovrwhtn6f8i8j7/WordPress%20UpdraftPlu%20-%20log.65492f20a629.txt?dl=0](https://www.dropbox.com/s/yovrwhtn6f8i8j7/WordPress%20UpdraftPlu%20-%20log.65492f20a629.txt?dl=0)
 * How do you suggest resolving the incomplete backup? I have a number of important
   changes to make to my site but I need to be confident in my backups before making
   those changes.
 * Thank you for looking into this issue!
    -  This topic was modified 5 years, 8 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
      Reason: Expanded short link, don’t use those in these forums

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/updraftplus-free-plugin-backup-never-completes/#post-13221576)
 * Hi,
 * Thanks for sending the log.
 * It shows “0931.724 (1) Binary zip: error (code: 9 – look it up in the Diagnostics
   section of the zip manual at [http://infozip.sourceforge.net/FAQ.html#error-codes](http://infozip.sourceforge.net/FAQ.html#error-codes)
   for interpretation… and also check that your hosting account quota is not full)”
 * Can you make sure you have more than enough disk space for the backups to be 
   saved?
 * Regards,
    Bryle

Viewing 1 replies (of 1 total)

The topic ‘UpdraftPlus free plugin – Backup never completes’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
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## Tags

 * [incomplete backup](https://wordpress.org/support/topic-tag/incomplete-backup/)

 * 1 reply
 * 2 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/updraftplus-free-plugin-backup-never-completes/#post-13221576)
 * Status: resolved