Title: Updted doesn’t work
Last modified: June 19, 2025

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# Updted doesn’t work

 *  Resolved [planaje](https://wordpress.org/support/users/planaje/)
 * (@planaje)
 * [11 months, 4 weeks ago](https://wordpress.org/support/topic/updted-doesnt-work/)
 *  I’ve updated to the latest version, and neither the visitors nor the visits 
   are updating.
 * I rolled back the update, but it still doesn’t work.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupdted-doesnt-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Mehmet](https://wordpress.org/support/users/gandomi/)
 * (@gandomi)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/updted-doesnt-work/#post-18522410)
 * Hi [@planaje](https://wordpress.org/support/users/planaje/),
 * We sincerely apologize for the ongoing issues you’re experiencing.
 * We’re finalizing a new update that will fully resolve this, and it will be released
   very soon. In the interim, please consider trying the SQL quick fix provided 
   previously to restore tracking:
 *     ```wp-block-code
       ALTER TABLE wp_statistics_visitor
       ADD first_page BIGINT UNSIGNED NULL DEFAULT NULL AFTER source_name,
       ADD first_view DATETIME NULL DEFAULT NULL AFTER first_page,
       ADD last_page BIGINT UNSIGNED NULL DEFAULT NULL AFTER first_view,
       ADD last_view DATETIME NULL DEFAULT NULL AFTER last_page;
       ```
   
 * We’ll notify you immediately once the update is available.
   Best regards,Mehmet
 *  [Mehmet](https://wordpress.org/support/users/gandomi/)
 * (@gandomi)
 * [10 months ago](https://wordpress.org/support/topic/updted-doesnt-work/#post-18597060)
 * Hi [@planaje](https://wordpress.org/support/users/planaje/),
 * Since some time has passed and we haven’t heard back from you regarding this 
   ticket,
   we will mark it as resolved for now.
 * If you still need assistance, please feel free to reply and we’ll reopen the 
   ticket.
 * Best regards,
   Mehmet

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Updted doesn’t work’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Mehmet](https://wordpress.org/support/users/gandomi/)
 * Last activity: [10 months ago](https://wordpress.org/support/topic/updted-doesnt-work/#post-18597060)
 * Status: resolved