Upgrade error – couldn't copy file

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter fritz.barnes

    (@fritzbarnes)

    11 years, 1 month ago

    Aside from troubleshooting the specific problem I am having, please advise me as to whether I could just delete the nextgen-gallery folder and replace it with the newest version. Would that cause problems with my previous images and posts?

    WPyogi

    (@wpyogi)

    11 years, 1 month ago

    Sounds like a file permissions issue – have you checked that?

    https://codex.ww.wp.xz.cn/Changing_File_Permissions

    Thread Starter fritz.barnes

    (@fritzbarnes)

    11 years, 1 month ago

    This is a Windows OS. And other plugins install and upgrade without a problem.

    Could it still be a file permission issue? I’m thinking, no, but I could be wrong.

    Plugin Contributor photocrati

    (@photocrati)

    11 years, 1 month ago

    @fritz.barnes – You may need to manually remove the /nextgen-gallery/ folder from your plugins folder then re-install NextGEN Gallery from under Plugins > Add New … Search (for NextGEN Gallery).

    It could be a permissions issue that the WordPress plugin updater is not able to get around in this instance but using the manual method noted above should correct that going forward.

    – Cais.

Viewing 4 replies - 1 through 4 (of 4 total)

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