upgraded version not working

  • moggie

    (@moggie)


    11 years, 4 months ago

    Hi there, I created a website for a client (www.floorgard.com.au) and I’ve just spent over 2 hours upgrading it manually through FTP to the new version and now its defaulted back to its theme and I have lost all the colours and pictures I used.

    It was woking straight after the upgrade then I noticed the contact form plugins weren’t working so I deleted them.

    Please, please help, I did a back up before I did it.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • juggledad

    (@juggledad)

    11 years, 4 months ago

    When you say you manually updated it, do you mean you manually updated WP?
    If so, why didn’t you do the automatic upgrade?
    what do you mean

    now its defaulted back to its theme

    what theme? the wordpress default theme?
    when you did the ypgrade, did you replace the wp-content folder?

    Thread Starter moggie

    (@moggie)

    11 years, 4 months ago

    Hi, I had to upgrade manually via FTP because when I went to add a pic to the WP site it said it was an old version and wouldn’t let me me just click and auto upgrade (see http://codex.ww.wp.xz.cn/Upgrading_WordPress), I had to upload all the WP files of the new version then, do step 1 to 3. I disabled plugins then enabled them afterwards, I didn’t overwrite the content folder just put in the new files like it said. I don’t know what the theme is its just grey and white now, maybe this is the WP default I just don’t know.

    juggledad

    (@juggledad)

    11 years, 4 months ago

    Let’s recap
    1) you created a website
    2) you upgraded WP manually
    3) it was working
    4) you deleted a plugin and it stopped working

    did you try putting the plugin back in?

    were you using a cstom menu (dashboard->appearances->menu)? sometimes after an upgrade you have to re assign the menu to it’s location.

    Thread Starter moggie

    (@moggie)

    11 years, 4 months ago

    Hi,
    1) yes
    2) yes
    3+4) yes until I re enabled plugins, even though the plugin for the contact form didn’t work.
    As I said I disabled plugins then enabled them afterwards. It says on the site to call them plugins_disabled then change it back afterwards.

    not sure what a custom menu is.

    thanks

    juggledad

    (@juggledad)

    11 years, 4 months ago

    custom menu = dashboard->appearances->menu

    so if you disable all the plugins the site is fine (except for the missing plugins?
    if so, add then back one at a time to see which is causing the issue

Viewing 5 replies - 1 through 5 (of 5 total)

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