Title: Upload Error – Won’t Complete Process
Last modified: January 29, 2022

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# Upload Error – Won’t Complete Process

 *  Resolved [jgwalter930](https://wordpress.org/support/users/jgwalter930/)
 * (@jgwalter930)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/upload-error-wont-complete-process/)
 * I am using WP/LR on two sites, one located on a ‘shared host’ (BlueHost) and 
   the other on a ‘virtual machine’ (DigitalOcean). Neither are working correctly.
 * Using the BlueHost site as an example, uploads from the Lightroom Publishing 
   Service often crash with the following error.
 * [https://snipboard.io/AJFwju.jpg](https://snipboard.io/AJFwju.jpg)
 * I’ve looked at the PHP error logs, and see nothing related to this.
 * The results on the WordPress site are that the images seem to upload OK, and 
   in this case one of the three, while uploaded, did not populate the folder structure(
   Real Media Library) as seen in this link. (the image at top is not in the folder)….
   the two that are, are out of sight at the bottom of the page.
 * [https://snipboard.io/5oPrM7.jpg](https://snipboard.io/5oPrM7.jpg)
 * I’ve tried many tactics to get this to work, including deleting everything, and
   starting fresh, with different names for folders, collections, etc.
 * Nothing seems to work. Everything seems to be up to date.
 * This has worked in the past, but I haven’t used it much in recent times. Now,
   I am trying to use it as the basis for my sync from Lightroom.
 * I’ve had an exchange with Matthias on the other forum about problems with the
   folder structure, which doesn’t seem evident on this site, but is on the other.
 * Thanks for any help with what direction I should go next.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupload-error-wont-complete-process%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/)
 * (@tigroumeow)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/upload-error-wont-complete-process/#post-15306484)
 * Hi [@jgwalter930](https://wordpress.org/support/users/jgwalter930/),
 * > I’ve looked at the PHP error logs, and see nothing related to this.
 * There are currently no known errors in the plugin. However, another plugin could
   crash or generate errors. What are the errors you are getting during the execution
   of the plugin (during the upload)?
 * If you visit the “Organizer”, what do you see? Do you have the whole hierarchy
   of folders and collections?
 *  Thread Starter [jgwalter930](https://wordpress.org/support/users/jgwalter930/)
 * (@jgwalter930)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/upload-error-wont-complete-process/#post-15306803)
 * In this case I am getting this error…. [https://snipboard.io/AJFwju.jpg](https://snipboard.io/AJFwju.jpg)
 * Yes, in the Organizer, there is a folder hierarchy matching the Lightroom Publisher.
   The issue is with the uploads stalling and producing the error seen in the screenshot
   link above.
 * Not related to this instance, this error has appeared in the PHP error log on
   a couple of occasions.
 * [28-Jan-2022 16:34:11 UTC] WordPress database error Duplicate key name ‘id’ for
   query ALTER TABLE wp_lrsync_relations ADD UNIQUE KEY `id` (`wp_col_id`,`wp_id`)
   made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘
   parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded,
   WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request,
   Meow_WPLR_Sync_Rest->rest_clean, meow_wplrsync_activate, dbDelta
 *  Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/)
 * (@tigroumeow)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/upload-error-wont-complete-process/#post-15335234)
 * Hi,
 * Are we talking 1-1 as well? I feel like we might already be talking 🙂
 * This issue you have is weird, it looks like one day an image was removed but 
   the meta about it wasn’t; well maybe that’s because of the timeouts…
 * Can you make sure your PHP Error Logs is clean (or just remember the last line),
   perform a Sync with WP/LR Sync, and check exactly if you have new errors and 
   what kind of error? We need to make sure of what it is.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Upload Error – Won’t Complete Process’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Jordy Meow](https://wordpress.org/support/users/tigroumeow/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/upload-error-wont-complete-process/#post-15335234)
 * Status: resolved