Title: Upload failed! Unknown error.
Last modified: January 7, 2024

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# Upload failed! Unknown error.

 *  Resolved [chrisgrim](https://wordpress.org/support/users/chrisgrim/)
 * (@chrisgrim)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/upload-failed-unknown-error-5/)
 * Hi,
 * When I try to have users not logged in upload files I get the error:
 * Upload failed! Unknown error.
 * I’m not sure how to troubleshoot more. I have already upped my file size and 
   max time. Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupload-failed-unknown-error-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [nickboss](https://wordpress.org/support/users/nickboss/)
 * (@nickboss)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/upload-failed-unknown-error-5/#post-17323720)
 * Good morning,
 * are you using any cache plugin?
 * Nickolas
 *  Thread Starter [chrisgrim](https://wordpress.org/support/users/chrisgrim/)
 * (@chrisgrim)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/upload-failed-unknown-error-5/#post-17324117)
 * Nope but I am using Wordfence. I just turned off Wordfence and that seems to 
   have fixed it! Now I just have to figure out what Wordfence was doing. I hope
   its just a setting. Do you happen to know a security plugin that works well with
   your plugin?
 *  Plugin Author [nickboss](https://wordpress.org/support/users/nickboss/)
 * (@nickboss)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/upload-failed-unknown-error-5/#post-17328511)
 * Good morning, yes it is just a setting. Do you have access to the error log of
   your website? It will contain details about the problem.
 * Nickolas
 *  Thread Starter [chrisgrim](https://wordpress.org/support/users/chrisgrim/)
 * (@chrisgrim)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/upload-failed-unknown-error-5/#post-17331057)
 * Hi,
   I do have access to all error logs. Which log would have the data you are
   looking for?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Upload failed! Unknown error.’ is closed to new replies.

 * ![](https://ps.w.org/wp-file-upload/assets/icon-256x256.png?rev=3252590)
 * [Iptanus File Upload](https://wordpress.org/plugins/wp-file-upload/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-file-upload/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-file-upload/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-file-upload/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-file-upload/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-file-upload/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [chrisgrim](https://wordpress.org/support/users/chrisgrim/)
 * Last activity: [2 years, 5 months ago](https://wordpress.org/support/topic/upload-failed-unknown-error-5/#post-17331057)
 * Status: resolved