Title: upload stops Last modified: March 14, 2017 --- # upload stops * Resolved [Li-An](https://wordpress.org/support/users/li-an/) * (@li-an) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/) * Hello, for some reason upload does not work correctly for “heavy” files (7 Mo). It’s very slow and after a while, it stops. There is no problem with the media library upload. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/upload-stops/page/2/?output_format=md) [→](https://wordpress.org/support/topic/upload-stops/page/2/?output_format=md) * Plugin Contributor [Aftabul Islam](https://wordpress.org/support/users/aihimel/) * (@aihimel) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-8925551) * [@li-an](https://wordpress.org/support/users/li-an/) * Please check your file upload limit. If it is less than 7(MB), you can’t upload 7(MB) files. * Thanks Aftabul Islam * Thread Starter [Li-An](https://wordpress.org/support/users/li-an/) * (@li-an) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-8926015) * [https://framapic.org/hs5tUQraegPE/PX46cFsHXpis.png](https://framapic.org/hs5tUQraegPE/PX46cFsHXpis.png) * 64 Mo 🙁 * Plugin Contributor [Aftabul Islam](https://wordpress.org/support/users/aihimel/) * (@aihimel) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-8926650) * What is the extension of the file? Can you please send a sample file. * Thanks * Thread Starter [Li-An](https://wordpress.org/support/users/li-an/) * (@li-an) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-8926752) * zip with jpg. It used to work but it does no work any more since two monthes. I desactivated my firewall – Ninja Firewall – without any difference. * I’ve sent the file via WeTransfer. * Plugin Contributor [Aftabul Islam](https://wordpress.org/support/users/aihimel/) * (@aihimel) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-8954975) * [@li-an](https://wordpress.org/support/users/li-an/), * Please deactivate all the plugins except file manager. Then try again. * Thanks Aftabul Islam * Thread Starter [Li-An](https://wordpress.org/support/users/li-an/) * (@li-an) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-9005149) * I tested this way. * Plugin Contributor [Aftabul Islam](https://wordpress.org/support/users/aihimel/) * (@aihimel) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-9005153) * Does it worked? * Thread Starter [Li-An](https://wordpress.org/support/users/li-an/) * (@li-an) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-9005584) * Sorry. No it does not work. It begins, then stops. It works for small files < 1Mo * Plugin Contributor [Aftabul Islam](https://wordpress.org/support/users/aihimel/) * (@aihimel) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-9005602) * [@li-an](https://wordpress.org/support/users/li-an/), * Could you please mention the name of the files? File manager will throw error on non latin characters. * Thanks Aftabul Islam * Thread Starter [Li-An](https://wordpress.org/support/users/li-an/) * (@li-an) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-9005954) * I take great attention to this: **christ-A4-pl4-10.zip** * Plugin Contributor [Aftabul Islam](https://wordpress.org/support/users/aihimel/) * (@aihimel) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-9006028) * [@li-an](https://wordpress.org/support/users/li-an/), * It looks perfect. But can’t tell you what is the problem. Did you try file manager on other server uploading the same file? * Thanks AftabulIslam * Thread Starter [Li-An](https://wordpress.org/support/users/li-an/) * (@li-an) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-9007996) * !’ve tested on another webhoster and, if the upload is going much longer, it stops to the middle of the file. * Plugin Contributor [Aftabul Islam](https://wordpress.org/support/users/aihimel/) * (@aihimel) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-9009388) * [@li-an](https://wordpress.org/support/users/li-an/), * I can’t spot the problem yet. I want to look deeper into the problem. Could yo please open a support ticket at our website? * Thanks Aftabul Islam * Thread Starter [Li-An](https://wordpress.org/support/users/li-an/) * (@li-an) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-9010562) * I can create a member account on my test site. Are you interested? * Plugin Contributor [Aftabul Islam](https://wordpress.org/support/users/aihimel/) * (@aihimel) * [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/#post-9011372) * [@li-an](https://wordpress.org/support/users/li-an/), * You can open a support ticket at your website to take things further. * Thanks Aftabul Islam Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/upload-stops/page/2/?output_format=md) [→](https://wordpress.org/support/topic/upload-stops/page/2/?output_format=md) The topic ‘upload stops’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/file-manager_e5f2f9.svg) * [File Manager](https://wordpress.org/plugins/file-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/file-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/file-manager/) * [Active Topics](https://wordpress.org/support/plugin/file-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/file-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/file-manager/reviews/) ## Tags * [download](https://wordpress.org/support/topic-tag/download/) * [upload](https://wordpress.org/support/topic-tag/upload/) * 16 replies * 2 participants * Last reply from: [Li-An](https://wordpress.org/support/users/li-an/) * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/upload-stops/page/2/#post-9013647) * Status: resolved