Title: Upload zip doesnt work Last modified: February 8, 2024 --- # Upload zip doesnt work * Resolved [Mastafu Design](https://wordpress.org/support/users/mastafu/) * (@mastafu) * [2 years, 4 months ago](https://wordpress.org/support/topic/upload-zip-doesnt-work/) * Hi, * Looks like uploading a plugin in zip format to connected sites doesnt work. I mean it looks like it has completed fine in master module, but its not actually been sent to the site. * Any idea ? Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Support [Bojan Katusic](https://wordpress.org/support/users/bojankatusic/) * (@bojankatusic) * [2 years, 4 months ago](https://wordpress.org/support/topic/upload-zip-doesnt-work/#post-17413309) * Hi [@mastafu](https://wordpress.org/support/users/mastafu/) * I assume you’re describing installing plugins via ZIP upload as covered in this knowledge base article? [https://kb.mainwp.com/docs/install-by-upload-plugins/](https://kb.mainwp.com/docs/install-by-upload-plugins/) * If so, are you able to fully complete the installation procedure on the MainWP Dashboard which results with green checkmarks (as seen in the video embedded at the top of the article)? * Are you using the latest versions of MainWP Dashboard (v4.6.0.1) and MainWP Child plugins on the child sites (v4.6)? * Thread Starter [Mastafu Design](https://wordpress.org/support/users/mastafu/) * (@mastafu) * [2 years, 3 months ago](https://wordpress.org/support/topic/upload-zip-doesnt-work/#post-17416595) * ```wp-block-code Hi, all up to date.I got Upload completed fot the zip and thenPlugin Installation 100% 1/1 InstalledAnd yet no result on the remote site, i got like 40 sites, doesn't work with either of them. WordPress Check Required Detected Status FileSystem Method = direct direct PassMultiSite Disabled =true true PassWordPress Memory Limit >=64M 40M WarningWordPress Version >=6.2 6.4.3 Pass PHP Required Detected Status cURL Extension Enabled =true true PasscURL Timeout >=300 seconds 60 WarningcURL Version >=7.29.0 7.87.0 PassOpenSSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1w PassOpenSSL Working Status Yes Yes PassPCRE Backtracking Limit >=10000 1000000 PassPHP Allow URL fopen N/A YESPHP Disabled Functions N/A apache_setenv, dl, exec, expect_popen, link, passthru, pcntl_exec, pcntl_fork, pcntl_rfork, popen, posix_mkfifo, posix_mknod, proc_open, putenv, shell_exec, symlink, system,PHP Exif Support N/A YESPHP IPTC Support N/A YESPHP Loaded Extensions N/A Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, intl, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, redis, session, shmop, soap, sockets, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlibPHP Max Execution Time >=30 seconds 960 PassPHP Max Input Time >=30 seconds -1 PassPHP Memory Limit >=256M 512M PassPHP Post Max Size >=2M 256M PassPHP Safe Mode Disabled =true true PassPHP Upload Max Filesize >=2M 256M PassPHP Version >=7.4 8.1.24 PassPHP XML Support N/A YESSSL Extension Enabled =true true PassSSL Warnings = empty Pass MySQL Required Detected Status MySQL Client Encoding N/A utf8MySQL Mode N/A NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTIONMySQL Version >=5.0 10.6.16-MariaDB-cll-lve Pass Server Configuration Detected Value Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,/;q=0.8,application/signed-exchange;v=b3;q=0.7Accept-Charset Content N/AArchitecture 64  bitComplete URL https://xxx/wp-admin/admin.php?page=managesites&updateid=27&tab=plugins-updatesCurrent Page URI /wp-admin/admin.php?page=ServerInformationCurrently Executing Script Pathname/home/xxx/domains/xxx/private_html/wp-admin/admin.phpGateway InterfaceHTTP Host xxxHTTPS ONMemory Usage 11.97 MBOperating System LinuxRemote Address 77.222.225.226Remote Host N/ARemote Port 10912Request Time 1707683856Server IP 195.78.66.87Server Name xxxServer Port 443Server Protocol HTTP/1.1Server self connect Not expected HTTP response body: Error 401 Nieautoryzowany dostępServer Software LiteSpeedUser Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.0.0 Safari/537.36WordPress Root Directory /home/xxx/domains/xxx/public_html/ MainWP Dashboard Settings Detected Value Abandoned plugins/themes tolerance 365Basic uptime monitoring enabled YesMainWP Dashboard Version Latest: 4.6.0.1 | Detected: 4.6.0.1 PassMainWP legacy backups enabled NoMaximum number of pages to returnMaximum number of posts to returnMaximum simultaneous install and update requestsMaximum simultaneous requests 4Maximum simultaneous requests per ip1Maximum simultaneous sync requestsMinimum delay between requests 200Minimum delay between requests to the same ip1000Number of connected sites 32Optimize for shared hosting or big networksNoPlugin advanced automatic updates enabledYesPrimary backup system MainWP Legacy BackupsREST API enabled YesSite health monitoring enabled NoTheme advanced automatic updates enabledYesUse WP Cron NoWP Core advanced automatic updates enabledYes Extensions Version License Status MainWP UpdraftPlus Extension 4.0.10 Active PassMainWP WooCommerce Shortcuts Extension4.1.3 Active Pass Plugin Version Status Akismet Anti-spam: Spam Protection 5.3.1 InactiveMainWP Dashboard 4.6.0.1 ActiveWP Mail SMTP 3.11.1 Active ``` * Plugin Support [Bojan Katusic](https://wordpress.org/support/users/bojankatusic/) * (@bojankatusic) * [2 years, 3 months ago](https://wordpress.org/support/topic/upload-zip-doesnt-work/#post-17421887) * Hey [@mastafu](https://wordpress.org/support/users/mastafu/) * Thanks for the additional information. Nothing in the system report stands out as an obvious issue. * Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further? [https://mainwp.com/my-account/get-support/](https://mainwp.com/my-account/get-support/)) * Plugin Support [Bojan Katusic](https://wordpress.org/support/users/bojankatusic/) * (@bojankatusic) * [2 years, 3 months ago](https://wordpress.org/support/topic/upload-zip-doesnt-work/#post-17466281) * Just to provide an update on this – * The issue was caused by the HTTP Basic Auth on the Dashboard site. Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Upload zip doesnt work’ is closed to new replies. * ![](https://ps.w.org/mainwp/assets/icon-256x256.png?rev=2734946) * [MainWP Dashboard: Self-hosted WordPress Management for Agencies](https://wordpress.org/plugins/mainwp/) * [Frequently Asked Questions](https://wordpress.org/plugins/mainwp/#faq) * [Support Threads](https://wordpress.org/support/plugin/mainwp/) * [Active Topics](https://wordpress.org/support/plugin/mainwp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mainwp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mainwp/reviews/) ## Tags * [plugin](https://wordpress.org/support/topic-tag/plugin/) * [upload](https://wordpress.org/support/topic-tag/upload/) * [zip](https://wordpress.org/support/topic-tag/zip/) * 4 replies * 2 participants * Last reply from: [Bojan Katusic](https://wordpress.org/support/users/bojankatusic/) * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/upload-zip-doesnt-work/#post-17466281) * Status: resolved