Title: Uploader problem
Last modified: August 19, 2016

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# Uploader problem

 *  [headfonia](https://wordpress.org/support/users/headfonia/)
 * (@headfonia)
 * [16 years, 2 months ago](https://wordpress.org/support/topic/uploader-problem/)
 * Hi,
    I’ve installed a fresh 2.9.1, but I’ve encountered something that is not
   on my other WordPress 2.9.1 installation.
 * When I want to install a new theme, or plug-in, I get the following dialog:
 * _**Connection Information**_
 * To perform the requested action, connection information is required.
 * Then it asks for my hostname, username, password and a radio-button for an FTP
   connection.
 * I can fill all the information correctly, but the uploads never happens. It just
   freezes in the middle of the upload process.
 * Uploading the plug-ins manually through FTP works fine though.
 * Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [headfonia](https://wordpress.org/support/users/headfonia/)
 * (@headfonia)
 * [16 years, 2 months ago](https://wordpress.org/support/topic/uploader-problem/#post-1446329)
 * The thing is, if I try to install a theme (which always contains a lot of files),
   2-3 files are always uploaded (I can check this through FTP), but the upload 
   will always stop in the middle.
 * I’ve even tried deleting the whole wordpress folder and doing a clean install
   to solve this, but still unsolved.
 * What I find to be unusual is how it asks for the **Connection Information**, 
   whereas my other wordpress installation, on a different server (yet the same 
   2.91 version) doesn’t ask for that.
 * Any ideas?
 * Thanks.
 *  Thread Starter [headfonia](https://wordpress.org/support/users/headfonia/)
 * (@headfonia)
 * [16 years, 2 months ago](https://wordpress.org/support/topic/uploader-problem/#post-1446330)
 * Okay,
    I got the following message:
 * > Downloading install package from [http://downloads.wordpress.org/plugin/wp-pagenavi.2.61.zip](http://downloads.wordpress.org/plugin/wp-pagenavi.2.61.zip).
   > Warning: touch() [function.touch]: Unable to create file /usr/www/users/tingmike/
   > wp/wp-content/wp-pagenavi.tmp because Permission denied in /usr/www/users/tingmike/
   > wp/wp-admin/includes/file.php on line 184
   > Download failed. Could not create Temporary file
 * I’ll try to check out the file.php.
 *  Thread Starter [headfonia](https://wordpress.org/support/users/headfonia/)
 * (@headfonia)
 * [16 years, 2 months ago](https://wordpress.org/support/topic/uploader-problem/#post-1446337)
 * Okay, I’ve set wp-content folder permission to 777, and the error disappears,
   but the uploader still get stucks in the middle.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Uploader problem’ is closed to new replies.

## Tags

 * [upload](https://wordpress.org/support/topic-tag/upload/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 1 participant
 * Last reply from: [headfonia](https://wordpress.org/support/users/headfonia/)
 * Last activity: [16 years, 2 months ago](https://wordpress.org/support/topic/uploader-problem/#post-1446337)
 * Status: not resolved

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