Title: Uploading problem
Last modified: July 8, 2017

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# Uploading problem

 *  Resolved [wormseu](https://wordpress.org/support/users/wormseu/)
 * (@wormseu)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/uploading-problem-12/)
 * I am trying to upload videos from youtube and it gets an error, I can’t see my
   videos on my page, but it shows that videos are downloaded. And I don’t have 
   thumbnails images too.
 * Here is for example: [https://www.youtube.com/watch?v=XRtysJJppKE&t=1s](https://www.youtube.com/watch?v=XRtysJJppKE&t=1s)
 * Will wait for any news.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [totalsoft](https://wordpress.org/support/users/totalsoft/)
 * (@totalsoft)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/uploading-problem-12/#post-9304061)
 * Hello Dear [@wormseu](https://wordpress.org/support/users/wormseu/).
 * Thank you for contacting with us and for saying us about your problem. That is
   the new link type for us. We must check how we can upload that videos. We will
   find way to solve your problem as soon as we can. Please wait for our response.
   Our team is trying our best for helping you.
 * Thank You.
 *  Plugin Author [totalsoft](https://wordpress.org/support/users/totalsoft/)
 * (@totalsoft)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/uploading-problem-12/#post-9304757)
 * Dear [@wormseu](https://wordpress.org/support/users/wormseu/).
 * We have solved your problem. Now that link will be uploaded as it must. We will
   update the plugin. Please update your version and try to upload the video again.
   
   If you will have any problems or questions about our plugin, please ask it us.
 * Thank you for using our plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Uploading problem’ is closed to new replies.

 * ![](https://ps.w.org/gallery-videos/assets/icon-128x128.png?rev=2857063)
 * [Video Gallery - YouTube Gallery, Vimeo, Video Portfolio, Image Portfolio and Image Gallery](https://wordpress.org/plugins/gallery-videos/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gallery-videos/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gallery-videos/)
 * [Active Topics](https://wordpress.org/support/plugin/gallery-videos/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gallery-videos/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gallery-videos/reviews/)

## Tags

 * [gallery](https://wordpress.org/support/topic-tag/gallery/)

 * 2 replies
 * 2 participants
 * Last reply from: [totalsoft](https://wordpress.org/support/users/totalsoft/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/uploading-problem-12/#post-9304757)
 * Status: resolved