Title: uploads-webpc folder Last modified: February 28, 2023 --- # uploads-webpc folder * Resolved [tansu](https://wordpress.org/support/users/tansu/) * (@tansu) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/) * Hello all, * First of all, thanks for the great plugin. * I converted all media to webp without an issue. But all converted media is now in a folder named /uploads-webpc. And website still showing media from usual uploads folder. Is there something I am missing? I could not find any settings to set a folder to display in the front end. * Thanks Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16512519) * Hi [@tansu](https://wordpress.org/support/users/tansu/), * Thank you for your message. * Can you give me your website URL? I’ll check it. * Best, Mateusz * Thread Starter [tansu](https://wordpress.org/support/users/tansu/) * (@tansu) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16512522) * Hello, * Thanks for the quick response * `its: `newslabturkey.org * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16512640) * Thank you [@tansu](https://wordpress.org/support/users/tansu/), * Do you have any option to clear the cache in the hosting settings panel? Please try clearing the cache. * Thread Starter [tansu](https://wordpress.org/support/users/tansu/) * (@tansu) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16512657) * Thanks again Mateusz, * No we dont have a cache option in the hosting or wordpress admin. On the other hand we are using the plugin for at least 3 months now. I believe it was ok at the beginning. I just realized this because our hosting gave us a warning about file count. Between the original uploads folder and uploads-webpc folder, which one should I delete? We have around 100k images and this makes it very huge for the hosting * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16512667) * [@tansu](https://wordpress.org/support/users/tansu/) I see that some files are displayed in WebP format and some are not. It looks as if some of the files are displayed from the cache. * Could you send me a screenshot of the Help Center tab in the plugin’s settings. I will check it because in this tab I have information about the status of your website. * Thread Starter [tansu](https://wordpress.org/support/users/tansu/) * (@tansu) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16512691) * ![](https://i0.wp.com/www.newslabturkey.org/wp-content/uploads/2023/02/Screenshot- from-2023-02-28-07-53-10.png?ssl=1) * ![](https://i0.wp.com/www.newslabturkey.org/wp-content/uploads/2023/02/Screenshot- from-2023-02-28-07-53-42.png?ssl=1) * ![](https://i0.wp.com/www.newslabturkey.org/wp-content/uploads/2023/02/Screenshot- from-2023-02-28-07-53-56.png?resize=537%2C382&ssl=1) * ![](https://i0.wp.com/www.newslabturkey.org/wp-content/uploads/2023/02/Screenshot- from-2023-02-28-07-54-06.png?ssl=1) * Thanks * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16512706) * Thank you [@tansu](https://wordpress.org/support/users/tansu/), * There seems to be a problem with your hosting. Please follow the steps below: - download this file: [https://mattplugins.com/files/rewrites-cached-test.zip](https://mattplugins.com/files/rewrites-cached-test.zip) - extract it and add it to your website in the WordPress root directory * This will allow me to better investigate the situation. * Thread Starter [tansu](https://wordpress.org/support/users/tansu/) * (@tansu) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16513010) * Sorry for the late reply, * I added the folder to our root * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16513665) * [@tansu](https://wordpress.org/support/users/tansu/) It appears that your server uses the cache for HTTP requests. The rules from the .htaccess file or from Nginx configuration are not executed every time when the image is loaded, but the last redirect from cache is performed. * Please, contact your hosting support or CDN support and send them the following message: * _I have a problem with the cache for HTTP requests on my website – [newslabturkey.org](https://newslabturkey.org/). This prevents JPEG or PNG files from being dynamically redirected to WebP or AVIF, depending on whether the browser supports the format. Here are potential sources of this issue: – the server or CDN server does not support the **“Vary: Accept”** HTTP header or handles it incorrectly (the cache for redirects should be based not only on the URL to the file, but also on the value of the Accept header sent by the browser)– the server or CDN server does not support the **“ Cache-Control: private”** HTTP header or handles it incorrectly (this header should be able to disable caching for static files on the CDN server or proxy server)– the website is running on the Nginx server without support for .htaccess files and not all the steps described in [the plugin FAQ](https://url.mattplugins.com/converter-error-rewrites-cached-faq)( in the question: Configuration for Nginx) have been followed correctly * More information on debugging this issue can be found [here](https://newslabturkey.org/rewrites-cached-test/). * Thread Starter [tansu](https://wordpress.org/support/users/tansu/) * (@tansu) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16514322) * Hi again [@mateuszgbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/), thank you for your detailed answer. * Two questions, * How about the folders? Can I delete one of them? uploads and upload-webpc * And if the hosting providers response was negative, and if I need to uninstall, which files should I delete after uninstalling * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16514366) * [@tansu](https://wordpress.org/support/users/tansu/) In the WordPress panel, you can deactivate the plugin and then uninstall it via the WordPress panel. Then the plugin will clean up after itself. * Thread Starter [tansu](https://wordpress.org/support/users/tansu/) * (@tansu) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16514376) * Thank you very much for your helps, * I am going to speak with the hosting now. * Cheers * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16514384) * [@tansu](https://wordpress.org/support/users/tansu/) Please let me know what their response will be. * Thread Starter [tansu](https://wordpress.org/support/users/tansu/) * (@tansu) * [3 years, 3 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16514414) * ok, I will * Thanks * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [3 years, 2 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16526667) * [@tansu](https://wordpress.org/support/users/tansu/) Did you get any response from the hosting side? Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘uploads-webpc folder’ is closed to new replies. * ![](https://ps.w.org/webp-converter-for-media/assets/icon-256x256.png?rev=2636288) * [Converter for Media - Optimize images | Convert WebP & AVIF](https://wordpress.org/plugins/webp-converter-for-media/) * [Frequently Asked Questions](https://wordpress.org/plugins/webp-converter-for-media/#faq) * [Support Threads](https://wordpress.org/support/plugin/webp-converter-for-media/) * [Active Topics](https://wordpress.org/support/plugin/webp-converter-for-media/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/webp-converter-for-media/unresolved/) * [Reviews](https://wordpress.org/support/plugin/webp-converter-for-media/reviews/) * 15 replies * 2 participants * Last reply from: [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/uploads-webpc-folder/#post-16526667) * Status: resolved