• Resolved Akshay Vaghela

    (@akshayrvaghela)


    I’m getting this issue when I go to my cart page with my address.
    my store locates in France. I add shipping address of India and go to cart for checkout. I getting the issue of location

    I’m getting something like this…
    UPS Fallback!
    Fallback for access points is not added because regular rates have been added!
    UPS Exception: Failure: Unable to find any locations. (350201)

Viewing 5 replies - 1 through 5 (of 5 total)
  • ospiotr

    (@ospiotr)

    Hi @akshayrvaghela

    It may mean that UPS service is not avialble in this region.

    Please send me a zipcode of the sender and a receiver and we will check if there are any services available.

    You can also check it yourself: https://wwwapps.ups.com/ctc

    Thread Starter Akshay Vaghela

    (@akshayrvaghela)

    MY sender Zipcode = 92220 (France, Bagneux)

    My receiver ZIP = 360004 (India,Gujrat, Rajkot)

    dyszczo

    (@dyszczo)

    Hi, akshayrvaghela,

    I see on https://wwwapps.ups.com/ctc that there should be two delivery services:
    – UPS Express Saver
    – UPS Expedited

    We will check why they have not appeared.

    Best regards,
    dyszczo

    Plugin Support Marta Borówka

    (@martapaw)

    Hello @akshayrvaghela,

    I checked and I am not able to recreate this issue.

    I’ve tried to send a package from France 92220 to India 360004 and the services are showing properly: https://take.ms/HQb4V

    Could you please check this once again? Please make sure that shipping method is adding correctly for India.

    Best regards,
    Marta

    Plugin Author Piotr Jablonowski

    (@jablonowski)

    As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 5 replies - 1 through 5 (of 5 total)

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