Title: URL Problem
Last modified: August 20, 2016

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# URL Problem

 *  [surya300](https://wordpress.org/support/users/surya300/)
 * (@surya300)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/url-problem-18/)
 * My wordpress url is developing a # extention like this
    [http://hlbotanicals.com.au/about-us/#.UUm6JxxTCgY](http://hlbotanicals.com.au/about-us/#.UUm6JxxTCgY)
 * but my url is
    [http://hlbotanicals.com.au/about-us](http://hlbotanicals.com.au/about-us)
 * I need to know what is causing this extension
 * i have 2 plugins installed
    1)ecwid 2)fast contact form

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/url-problem-18/#post-3579495)
 * You appear to have an AddThis plugin installed, yes?
 *  Thread Starter [surya300](https://wordpress.org/support/users/surya300/)
 * (@surya300)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/url-problem-18/#post-3579512)
 * not plugin but code is added to the header is that causing this?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/url-problem-18/#post-3579518)
 * Have you tried:
 * – deactivating **all** plugins to see if this resolves the problem. If this works,
   re-activate the plugins one by one until you find the problematic plugin(s).
 * – switching to the default theme to rule out any theme-specific problems.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause
   problems.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘URL Problem’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/url-problem-18/#post-3579518)
 * Status: not resolved

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