Title: User Agent issue Last modified: September 1, 2016 --- # User Agent issue * [adab](https://wordpress.org/support/users/adab/) * (@adab) * [9 years, 11 months ago](https://wordpress.org/support/topic/user-agent-issue-1/) * We use the following method to serve different content to various devices: * ``` /* The content for those devices */ ``` * … * The issue is that content meant for these specific mobile devices is also being served to users on devices like iPads. * For example, it appears that if the visit that triggers the cached page is from an iPhone, all iPad users will receive that content. If an iPad visit triggers the cached page, iPhone users will see the content meant for the iPad. * Separate content is served to these devices – as intended – when W3 Total Cache is deactivated. * I’ve enabled User Agent Groups and added user agents to both high and low fields( list below). * It seems that the cached content is not distinguishing between some different“ mobile” devices – in this case iPhone and iPad. * Any help to resolve would be much appreciated. Thanks. * USER AGENT HIGH acer\ s100 android archos5 bada bb10 blackberry9500 blackberry9530 blackberry9550 blackberry\ 9800 cupcake docomo\ ht\-03a dream froyo googlebot- mobile htc\ hero htc\ magic htc_dream htc_magic iemobile/7.0 incognito ipad iphone ipod kindle lg\-gw620 liquid\ build maemo mot\-mb200 mot\-mb300 nexus\ 7 nexus\ one opera\ mini s8000 samsung\-s8000 series60.*webkit series60/5\.0 sonyericssone10 sonyericssonu20 sonyericssonx10 t\-mobile\ mytouch\ 3g t\-mobile\ opal tattoo touch webmate webos * LOW 240×320 2\.0\ mmp \bppc\b alcatel amoi asus au\-mic audiovox avantgo benq bird blackberry blazer cdm cellphone danger ddipocket docomo dopod elaine/3\. 0 ericsson eudoraweb fly haier hiptop hp\.ipaq htc huawei i\-mobile iemobile iemobile/7 iemobile/9 j\-phone kddi konka kwc kyocera/wx310k lenovo lg lg/u990 lge\ vx midp midp\-2\.0 mmef20 mmp mobilephone mot\-v motorola msie\ 10\.0 netfront newgen newt nintendo\ ds nintendo\ wii nitro nokia novarra o2 openweb opera\ mobi opera\.mobi p160u palm panasonic pantech pdxgw pg philips phone playbook playstation\ portable portalmmm proxinet psp qtek sagem samsung sanyo sch sch\- i800 sec sendo sgh sharp sharp\-tq\-gx10 small smartphone softbank sonyericsson sph symbian symbian\ os symbianos toshiba treo ts21i\-10 up\.browser up\.link uts vertu vodafone wap willcome windows\ ce windows\.ce winwap xda xoom zte * [https://wordpress.org/plugins/w3-total-cache/](https://wordpress.org/plugins/w3-total-cache/) The topic ‘User Agent issue’ is closed to new replies. * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806) * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/) * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq) * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/) * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/) * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/) * 0 replies * 1 participant * Last reply from: [adab](https://wordpress.org/support/users/adab/) * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/user-agent-issue-1/) * Status: not resolved