Title: User BEWARE! Last modified: September 2, 2016 --- # User BEWARE! * [Pieter Bos](https://wordpress.org/support/users/senlin/) * (@senlin) * [13 years, 4 months ago](https://wordpress.org/support/topic/user-beware/) * I think you can take the lack of screenshots as a hint of what is to come. * I will walk you through the process: plugin installed – settings are clear and simple with number of seats available, opening times, days of the week and info on the restaurant incl. name, address, country, phone, email, URL. * Automatically a page called “Reservation” is generated. When you go to that page however, the entire from is placed outside of the page (yes, I tried that too with the default theme – see [screenshot](https://www.evernote.com/shard/s19/sh/64fd3e10-c4cd-4bbf-a7c6-8d3c5bf05b73/91c9d9b5836686d52fe04256d2b18a81)). * The plugin does not look at all at the timezone of the general WordPress settings and instead chooses a time in I think UTC-1, maybe UTC-2. Looking through the code it seems that the earliest reservation time is set to 3 hours after the current time; a good thing if it was comparing the actual time with the general settings. In my timezone it’s possible to reserve a table **6 hours ago**… * For the rest the form works nicely, after selecting the time and for how many people you get to step 2 which let’s you confirm the time and gives you 4 other possibilities. * During step 3 you need to fill in your details such as name, phone, email and any comments you might have. * after clicking “make reservation” this message shows: _You reservation has been accepted. You will receive confirmation by email. _ Note to plugin developers: run a spellcheck. * **Now we’re getting to the worst and most shocking part of it all. ** * I received my confirmation email (copied straight from the email): * > Dear name, > Your reservation has been confirmed. If you cannot be present, you can cancel > the reservation any time by using the following link: > [http://www.reservationdiary.eu/eng/cancel/7fc7a39c-2ac9-442e-8541-c82acada7845](http://www.reservationdiary.eu/eng/cancel/7fc7a39c-2ac9-442e-8541-c82acada7845) > Reservation details: > Reservation #: 594 > Place: Restaurant, restaurant address, city 010-12345678 > Date: 19/01/2013 Time: 16:30 – 19:30 Content: 2 People Comments: comment > Your contact details: > Name: name > Phone: 1234567890 E-mail: [xyz@xyzmail.com](https://wordpress.org/support/topic/user-beware/xyz@xyzmail.com?output_format=md) > Best regards, > Reservation Diary Team [http://www.reservationdiary.eu](http://www.reservationdiary.eu) * reservationdiary.eu ??? WTF * And WTF is that link doing at the top??? * Going there it turns out that _they_ have copied all details, of the restaurant and of the customers. * You can just wait for all the spam that you are going to receive! * THIS PLUGIN IS A TOTAL SCAM!!! Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [catkin](https://wordpress.org/support/users/thecatkin/) * (@thecatkin) * [13 years, 4 months ago](https://wordpress.org/support/topic/user-beware/#post-7739460) * Dear Piet, * Thank you for your review. This helps us to improve plugin. * _Missing screen shoots._ Take a look at our brand new screen shoots, hopefully this gives more information to our users what to expect. * _From is placed outside_ That is definitely something with your theme. We have checked our plugin in pure WordPress installation and with several random themes, works perfectly. Provided screenshot does not show what theme do you use, could you provide an URL? * _Plugin does not look at all at the time zone_ There wasn’t any request from users about that, as usually web sites are hosted in same time zone and it’s not a problem. But anyway, it was easy to fix and change is applied to new version of reservation plugin. * _It’s possible to reserve a table 6 hours ago_ Good guess, but no, system will not let you do that. We have strong validations on a server side to prevent such things and conflicts in reservations. * _Misspelling_ Thank you for pointing out, we have fixed it. Unfortunately spell checkers do not recognize sentence correctness. * _Most shocking part_ We are terribly sorry to shock you, but our plugin is based on API of [reservationdiary.eu](http://reservationdiary.eu) and not all API calls are ready. So the first URL intended to help users to cancel reservation just from web site. Well, we have removed it for now from email and we do plan to release canceling reservation from WordPress plugin in future. * _SCAM_ We do not share any of our user’s information with third parties. * Thread Starter [Pieter Bos](https://wordpress.org/support/users/senlin/) * (@senlin) * [13 years, 4 months ago](https://wordpress.org/support/topic/user-beware/#post-7739461) * hi, thanks for addressing some of the issues. * screenshots now give at least some info, thx. * I installed it onto a sandbox site with the twentytwelve default theme, cannot give you url as I already removed the plugin (I don’t like plugins that “phone home” for no apparent reason and without informing the user). * _usually web sites are hosted in same time zone_ don’t know where you got that idea, I would say usually not. Anyways, my server is in the US and I am in GMT +8 and your plugin seems to be set to GMT-1 for whatever reason. * _no, system will not let you do that_ Now why would I tell such a thing if it were not true. I tell you again: when I install your plugin on my site I can reserve a table on a time that **in my timezone** already is in the past. * By counting on spell checkers to do your “translation” work you will indeed see lots of mistakes. * Still the most shocking part of your plugin is that NOWHERE you inform the potential user that your plugin is: - based on the reservationdiary.eu API - phoning home - adding all details filled in from front- and backend to that website * You **SHOULD** inform users about that and as long as you don’t my verdict remains. * Plugin Author [catkin](https://wordpress.org/support/users/thecatkin/) * (@thecatkin) * [13 years, 4 months ago](https://wordpress.org/support/topic/user-beware/#post-7739465) * Dear Piet, * >twentytwelve default theme On your screenshot I don’t recognize twentytwelve default theme. Frame should be gray, and form has white background. I have made pure installation, and here how it looks for me: [http://www.evernote.com/shard/s14/sh/6cbf792e-2b31-4bc6-9ff8-ab641e654942/051ac744386f670a1f902a123daa40a6](http://www.evernote.com/shard/s14/sh/6cbf792e-2b31-4bc6-9ff8-ab641e654942/051ac744386f670a1f902a123daa40a6) * Is possible that you have made installation after some experimenting with other plugins? * >I can reserve a table on a time that in my timezone already is in the past. You didn’t created any reservations in past. You have made only 1 reservation, where you selected Reservation start time: 2013-01-19 16:30:00.000 Reservation end time: 2013-01-19 19:30:00.000 * Time when reservation record was created: 2013-01-18 14:44:53 * So, in any time zone, it’s not in the past. Could you give me a screenshot from your inbox, where it’s visible that you have received confirmation email, and reservation dates are in past comparing to received time? * > Still the most shocking part of your plugin is that NOWHERE you inform the potential user that your plugin is… > based on the reservationdiary.eu API > phoning home Information is added to plugin information page * > adding all details filled in from front- and backend to that website We have added a checkbox to admin page that asks user permission to add a public record with restaurant details into [reservationdiary.eu](http://reservationdiary.eu) catalog * Thread Starter [Pieter Bos](https://wordpress.org/support/users/senlin/) * (@senlin) * [13 years, 4 months ago](https://wordpress.org/support/topic/user-beware/#post-7739466) * Hi, * Thanks for offering the option not to publish the data on the reservationdiary website. I still think that it would be good when you write that too on the plugin’s description page instead of only in the changelog, but that is ofcourse just my opinion. * I tried to install the plugin again to give you some screenshots you can believe, but for whatever reason it doesn’t work anymore ([screenshot](https://www.evernote.com/shard/s19/sh/14c56d04-7afc-4abf-9966-3fa69f7dbc66/f5b04d583ac78cef62836da02b8bd70f)). I’m using the site as a sandbox with the latest development version of WordPress, currently 3.5.2-alpha and yes of course I have a bunch of other plugins installed too. * If I have time later this week I will test it again on a vanilla install to show you the difference in time. * Plugin Author [catkin](https://wordpress.org/support/users/thecatkin/) * (@thecatkin) * [13 years, 3 months ago](https://wordpress.org/support/topic/user-beware/#post-7739473) * > it doesn’t work anymore * Looks like you forgot to activate plugin * [fireleaf](https://wordpress.org/support/users/fireleaf/) * (@fireleaf) * [12 years, 5 months ago](https://wordpress.org/support/topic/user-beware/#post-7739481) * I was looking for timezone support in the plugin and could not find it anywhere. I even tried to modify the timepicker script and add the timezone manualy there does not work. * > Plugin does not look at all at the time zone > There wasn’t any request from > users about that, as usually web sites are hosted in same time zone and it’s > not a problem. But anyway, it was easy to fix and change is applied to new > version of reservation plugin. * Can’t find that. I would really appreciate help on that issue. * Plugin Author [catkin](https://wordpress.org/support/users/thecatkin/) * (@thecatkin) * [12 years, 5 months ago](https://wordpress.org/support/topic/user-beware/#post-7739482) * Hi, could you describe what problem you are trying to solve with time zones? * You can send it to [info@reservationdiary.eu](https://wordpress.org/support/topic/user-beware/info@reservationdiary.eu?output_format=md) Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘User BEWARE!’ is closed to new replies. * ![](https://ps.w.org/redi-restaurant-reservation/assets/icon-128x128.gif?rev= 2873539) * [ReDi Restaurant Reservation - Instant Availability & Confirmation](https://wordpress.org/plugins/redi-restaurant-reservation/) * [Support Threads](https://wordpress.org/support/plugin/redi-restaurant-reservation/) * [Active Topics](https://wordpress.org/support/plugin/redi-restaurant-reservation/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/redi-restaurant-reservation/unresolved/) * [Reviews](https://wordpress.org/support/plugin/redi-restaurant-reservation/reviews/) * 7 replies * 3 participants * Last reply from: [catkin](https://wordpress.org/support/users/thecatkin/) * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/user-beware/#post-7739482)