Title: User cannot add description
Last modified: October 3, 2017

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# User cannot add description

 *  Resolved [shiftdmedia](https://wordpress.org/support/users/shiftdmedia/)
 * (@shiftdmedia)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/user-cannot-add-description/)
 * As per title, when a user wishes to submit an advert they cannot add text to 
   the description box.
    I’ve read other similar issues in the support forum but
   no solution that works on my site…
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fuser-cannot-add-description%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Greg Winiarski](https://wordpress.org/support/users/gwin/)
 * (@gwin)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/user-cannot-add-description/#post-9554546)
 * Hi,
    you seem to be using Autoptimize plugin, try clearing the disabling the 
   JS, CSS cache, clear the cache and see if it helps.
 * If it does you would need to ask the Aotoptimize author to fix the issue as it
   looks like his plugin is dequeuing CSS and JS files WPAdverts is trying to load.
 *  Thread Starter [shiftdmedia](https://wordpress.org/support/users/shiftdmedia/)
 * (@shiftdmedia)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/user-cannot-add-description/#post-9554624)
 * Hi Greg,
    Thanks for the reply. I had already cleared the cache but have now 
   disabled the Autoptimize plugin… no change unfortunately!
 *  [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/user-cannot-add-description/#post-9554678)
 * This looks like a problem with the TinyMCE native-emoji plugin;
 * > ReferenceError: nep_emoji_plugin is not defined
 * in /wp-content/plugins/native-emoji/js/tinymce-plugin.js?wp-mce-4506-20170408
 *  Thread Starter [shiftdmedia](https://wordpress.org/support/users/shiftdmedia/)
 * (@shiftdmedia)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/user-cannot-add-description/#post-9554708)
 * [@optimizingmatters](https://wordpress.org/support/users/optimizingmatters/)
 * Thats great thank you, de-activated native-emoji and now works as it should!
 * Thanks again

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘User cannot add description’ is closed to new replies.

 * ![](https://ps.w.org/wpadverts/assets/icon-256x256.png?rev=2423472)
 * [WPAdverts - Classifieds Plugin](https://wordpress.org/plugins/wpadverts/)
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 * 4 replies
 * 3 participants
 * Last reply from: [shiftdmedia](https://wordpress.org/support/users/shiftdmedia/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/user-cannot-add-description/#post-9554708)
 * Status: resolved