Title: User cannot register
Last modified: January 21, 2020

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# User cannot register

 *  Resolved [luqmanfikryjohal](https://wordpress.org/support/users/luqmanfikryjohal/)
 * (@luqmanfikryjohal)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/user-cannot-register-2/)
 * Hi, im using profile builder before and it work fine. But for our new site., 
   there is problem with user registration. When customer register from the page
   [https://vxgarage.com/register/](https://vxgarage.com/register/) they will see
   success register msg. And as admin I received email notification from wordpress
   regarding new user registered. But no new user added into the dashboard>users.
   This will make impossible for new user to login. Is there any way I can fix this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fuser-cannot-register-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * (@gabrielberzescu)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/user-cannot-register-2/#post-12351653)
 * Hello [@luqmanfikryjohal](https://wordpress.org/support/users/luqmanfikryjohal/)
 * Since this looks a lot like a conflict with some other code, the first recommended
   step is the conflict test:
 * ​​*Briefly* disable all other plugins and enable the default Twenty Twenty theme.
   If this fixes the problem, as it probably will, enable everything one by one,
   checking each time to see when the problem returns.
 * Please let us know when you find the conflict so that we can take a look and 
   see what we can do about it.
 * With best of regards,
    Gabriel
 *  Thread Starter [luqmanfikryjohal](https://wordpress.org/support/users/luqmanfikryjohal/)
 * (@luqmanfikryjohal)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/user-cannot-register-2/#post-12351705)
 * Hi Gabriel
    Thanks for your reply I done all the steps that you shows. But problem
   still persists. When I went through the error log. It shows: [22-Jan-2020 02:
   37:08 UTC] WordPress database error Unknown column ‘spam’ in ‘field list’ for
   query INSERT INTO `wp_users` (`user_pass`, `user_nicename`, `user_email`, `user_url`,`
   user_registered`, `user_activation_key`, `display_name`, `user_login`, `spam`)
   VALUES (‘$P$BXHsSC6CU1gDad7SoawKa0gfqtBthy.’, ‘luqmaniah’, ‘luqman@vxbrands.co’,”,‘
   2020-01-22 02:37:08’, ”, ‘luqmaniah’, ‘luqmaniah’, 0) made by wpmu_activate_signup,
   wpmu_create_user, wp_create_user, wp_insert_user Do you have any idea what is
   the problem?
 * and
 * WordPress database error Unknown column ‘spam’ in ‘where clause’ for query SELECT
   COUNT(ID) as c FROM wp_users WHERE spam = ‘0’ AND deleted = ‘0’ made by wpmu_activate_signup,
   wpmu_create_user, wp_create_user, wp_insert_user, do_action(‘user_register’),
   WP_Hook->do_action, WP_Hook->apply_filters, wp_maybe_update_network_user_counts,
   wp_update_network_user_counts
 *  [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * (@gabrielberzescu)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/user-cannot-register-2/#post-12352271)
 * Hi [@luqmanfikryjohal](https://wordpress.org/support/users/luqmanfikryjohal/)
 * All I can say is that your troubles appear to be caused by a **spam** column 
   in the _wp\_users_ table, and we certainly have no **spam** column in the _wp\
   _users_ table.
 * Do you have any idea what’s up with that?
 * Best of regards,
    Gabriel

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘User cannot register’ is closed to new replies.

 * ![](https://ps.w.org/profile-builder/assets/icon-256x256.png?rev=2961144)
 * [User Profile Builder - Beautiful User Registration Forms, User Profiles & User Role Editor](https://wordpress.org/plugins/profile-builder/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Gabriel Berzescu](https://wordpress.org/support/users/gabrielberzescu/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/user-cannot-register-2/#post-12352271)
 * Status: resolved