Title: User cannot send second question
Last modified: November 17, 2016

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# User cannot send second question

 *  Resolved Anonymous User 15202994
 * (@anonymized-15202994)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/user-cannot-send-second-question/)
 * Hello,
 * During my webinars, participants are not able to ask a second question. The filled
   in one question, but when they click ‘ask question’, this button turns in ‘one
   moment, please…’ and stays this way. Although I receive their question, their
   screen does not process that the question is sent, it stays telling ‘one moment,
   please’ and the button doesn’t change back in ‘ask question’. Only when they 
   retype the webinar URL, they are able to ask a new question. How can this be 
   resolved?
 * Yours sincerely,
 * Imke Wijnhorst
 * For your information:
 * —-WordPress Environment—-
    Home URL : [http://www.gezinsfundament.nl](http://www.gezinsfundament.nl)
   Site URL : [http://gezinsfundament.nl](http://gezinsfundament.nl) WP Version :
   4.6.1 WP Multisite : Disabled WP Debug mode : Disabled WP Cron status : Enabled
   Language : nl_NL
 * —-Plugin Environment—-
    Webinar System Version : 1.6.3
 * —-Server Environment—-
    Server Info : Apache/2.2.31 (Unix) PHP Version : 7.0.12
   PHP Post Max Size : 76M PHP Time Limit : 120 Seconds PHP Max Input Vars : 4000
   SUHOSIN Installed : Not Installed MySQL Version : 5.5.52 Max Upload Size : 64
   MB Default Timezone : UTC+1:00 (Europe/Amsterdam) PHP Memory Limit : 256M fsockopen/
   cURL : Enabled SoapClient : Enabled DOMDocument : Enabled GZip : Enabled Server
   Time : 2016-11-Thu 11:36:08 am Server Timezone : UTC
 * —-Server Locale—-
    decimal_point : . thousands_sep : N.v.t. mon_decimal_point:
   N.v.t. mon_thousands_sep : N.v.t.
 * —-Active Plugins—-
    All In One WP Security : doorTips and Tricks HQ, Peter, Ruhul,
   Ivy – [Version : 4.2.1] Broken Link Checker : doorJanis Elsts, Vladimir Prelovac–[
   Version : 1.11.2] Contact Form 7 : doorTakayuki Miyoshi – [Version : 4.5.1] Cookie
   Notice : doordFactory – [Version : 1.2.36.1] Facebook Comments Plugin : doortalspotim–[
   Version : 2.3.6] Facebook Conversion Pixel : doorKellen Mace – [Version : 1.3.4]
   Google Analyticator : doorSumoMe – [Version : 6.5.0.0] Google Analytics Dashboard
   voor WP : doorAlin Marcu – [Version : 4.9.3.2] Jetpack door WordPress.com : doorAutomattic–[
   Version : 4.3.2] No Title Tooltips : doorKeef – [Version : 1.1.3] WP Live Chat
   Support : doorWP-LiveChat – [Version : 6.2.11] WP WebinarSystem Lite : doorLucy
   Eind – [Version : 1.6.3]
 * —-Theme—-
    Name : Kind sjabloon Version : 1.0 Author URL : [http://www.gezinsfundament.nl/](http://www.gezinsfundament.nl/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Lucy Eind](https://wordpress.org/support/users/lucyproductionz/)
 * (@lucyproductionz)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/user-cannot-send-second-question/#post-8527846)
 * Hi Imke,
 * Sorry to hear that you are experiencing issues! Can you create an admin account
   on your website for us, so we can take a closer look?
    You can send the login
   credentials and link to [support@wpwebinarsystem.com](https://wordpress.org/support/topic/user-cannot-send-second-question/support@wpwebinarsystem.com?output_format=md)
 * Thanks in advance!
 * Regards,
    Lucy
 *  Thread Starter Anonymous User 15202994
 * (@anonymized-15202994)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/user-cannot-send-second-question/#post-8621706)
 * Hi Lucy,
 * We cannot give you an administrator account. We can open a test webinar for you
   on an appointed time so you can have a look yourself; would that help? What day&
   time (in which time zone) would be appropriate for you?
 * Regards,
    Imke
 *  Plugin Author [WPWebinarSystem](https://wordpress.org/support/users/wpwebinarsystem/)
 * (@wpwebinarsystem)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/user-cannot-send-second-question/#post-9017285)
 * Resolved

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘User cannot send second question’ is closed to new replies.

 * ![](https://ps.w.org/wp-webinarsystem/assets/icon-256x256.jpg?rev=2757966)
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## Tags

 * [question](https://wordpress.org/support/topic-tag/question/)

 * 3 replies
 * 3 participants
 * Last reply from: [WPWebinarSystem](https://wordpress.org/support/users/wpwebinarsystem/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/user-cannot-send-second-question/#post-9017285)
 * Status: resolved