Title: User course progress lost
Last modified: June 25, 2022

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# User course progress lost

 *  [tanimawadhwa](https://wordpress.org/support/users/tanimawadhwa/)
 * (@tanimawadhwa)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/user-course-progress-lost/)
 * Hi,
 * A few days back a user on the above website repurchased a course but after the
   repurchase, the course progress of her previous course was lost. How can the 
   lost course progress be recovered?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fuser-course-progress-lost%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [brianvu-tp](https://wordpress.org/support/users/briantp/)
 * (@briantp)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/user-course-progress-lost/#post-15772643)
 * Hi,
 * We are so sorry, it is impossible. You should set an option like this to the 
   user will not be lost the progress when repurchasing [https://prnt.sc/WYsF4DyfA966](https://prnt.sc/WYsF4DyfA966)
 * Thanks
 *  Thread Starter [tanimawadhwa](https://wordpress.org/support/users/tanimawadhwa/)
 * (@tanimawadhwa)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/user-course-progress-lost/#post-15772858)
 * The option was enabled before the repurchase. But still, the progress is lost.
   Please help in recovering it.
 *  Plugin Support [brianvu-tp](https://wordpress.org/support/users/briantp/)
 * (@briantp)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/user-course-progress-lost/#post-15776288)
 * Hi,
 * Our developers are checking this issue, we will release a new version soon.
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘User course progress lost’ is closed to new replies.

 * ![](https://ps.w.org/learnpress/assets/icon-256x256.gif?rev=3254420)
 * [LearnPress - WordPress LMS Plugin for Create and Sell Online Courses](https://wordpress.org/plugins/learnpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/learnpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/learnpress/)
 * [Active Topics](https://wordpress.org/support/plugin/learnpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/learnpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/learnpress/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [brianvu-tp](https://wordpress.org/support/users/briantp/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/user-course-progress-lost/#post-15776288)
 * Status: not resolved