Title: User data not delete
Last modified: October 22, 2018

---

# User data not delete

 *  [enrico90](https://wordpress.org/support/users/enrico90/)
 * (@enrico90)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/user-data-not-delete/)
 * Hi,
    I have a problem at the last step of the plugin workflow. User confirm erase
   correctly through link sended via mail, but when I confirm deletion for this 
   user via admin, (by clicking the deletion button) this message appers (in italian):“
   Non sono stati trovati dati personali di questo utente.” Instead the user exists.
   I haven’t installed woocommerce. I supposed that the Advaced Acces Managaer plugin,
   that I have installed in my site, could have create some problem with your. I
   already had try to disable it, but still not work.
 * Export data instead correctly works.
 * Thanks in advance.
    Enrico

The topic ‘User data not delete’ is closed to new replies.

 * ![](https://ps.w.org/gdpr-data-request-form/assets/icon-256x256.png?rev=2150782)
 * [GDPR Data Request Form](https://wordpress.org/plugins/gdpr-data-request-form/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gdpr-data-request-form/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gdpr-data-request-form/)
 * [Active Topics](https://wordpress.org/support/plugin/gdpr-data-request-form/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gdpr-data-request-form/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gdpr-data-request-form/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [enrico90](https://wordpress.org/support/users/enrico90/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/user-data-not-delete/)
 * Status: not resolved