Title: User E-mail does not send
Last modified: August 21, 2016

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# User E-mail does not send

 *  Resolved [Thames1412](https://wordpress.org/support/users/thames1412/)
 * (@thames1412)
 * [13 years ago](https://wordpress.org/support/topic/user-e-mail-does-not-send/)
 * Though the form submits properly and the admin is notified of the information,
   the user is not sent the e-mail.
 * “Is this an e-mail address?” has been checked under Field Settings.
 * I have heard some talk about a check box that says “Email User?” or some such
   thing but I cannot find this supposed feature under Form Settings.
 * Any help would be much appreciated as soon as possible!
 * Thank You.
 * [http://wordpress.org/extend/plugins/ninja-forms/](http://wordpress.org/extend/plugins/ninja-forms/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [James Laws](https://wordpress.org/support/users/jameslaws/)
 * (@jameslaws)
 * [13 years ago](https://wordpress.org/support/topic/user-e-mail-does-not-send/#post-3811090)
 * As long as you have a email field with that box checked, a proper from email 
   set in the form settings, and the user submits a valid email address they should
   receive it.
 * Have you tried different user emails to see if you get different results?
 *  [SweetPweb](https://wordpress.org/support/users/sweetpweb/)
 * (@sweetpweb)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/user-e-mail-does-not-send/#post-3811443)
 * Can you say how this was resolved? I am running into the same issue and I’m sure
   I’m simply missing something but wanted to see if I could get a hint… Thx.
 *  [ernietamminga](https://wordpress.org/support/users/ernietamminga/)
 * (@ernietamminga)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/user-e-mail-does-not-send/#post-3811463)
 * Me too.
    I just set up Ninjaforms and really like it, except that user-email 
   notification doesn’t seem to work. I’ve tried filling-in the forms using several
   different email accounts. None of them receives a message. The admin-notification
   works fine.
 *  [Morphim](https://wordpress.org/support/users/morphim/)
 * (@morphim)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/user-e-mail-does-not-send/#post-3811477)
 * Just in case anyone else comes across this problem & is on a test server (ie:
   Localhost & not live) then this probably won’t work.
    This is because it’s unlikely
   you have any kind of mail server set up on your PC.
 * The reason I mention it is because I’m on a Localhost test server, couldn’t get
   this to work then realised why. Do’h!
 * Just saying … : )
 *  [The_Wilf](https://wordpress.org/support/users/the_wilf/)
 * (@the_wilf)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/user-e-mail-does-not-send/#post-3811488)
 * Anyone having this problem should check their spam folder. That’s what was going
   on for me.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘User E-mail does not send’ is closed to new replies.

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [field](https://wordpress.org/support/topic-tag/field/)
 * [form](https://wordpress.org/support/topic-tag/form/)
 * [settings](https://wordpress.org/support/topic-tag/settings/)
 * [submit](https://wordpress.org/support/topic-tag/submit/)
 * [user](https://wordpress.org/support/topic-tag/user/)
 * [user email](https://wordpress.org/support/topic-tag/user-email/)

 * 5 replies
 * 6 participants
 * Last reply from: [The_Wilf](https://wordpress.org/support/users/the_wilf/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/user-e-mail-does-not-send/#post-3811488)
 * Status: resolved