Title: User field missing
Last modified: August 15, 2019

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# User field missing

 *  Resolved [mcouts13](https://wordpress.org/support/users/mcouts13/)
 * (@mcouts13)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/user-field-missing/)
 * I purchased the premium and opened a ticket a few days ago with no reply.
 * I purchased to use the user field. I enabled it, added user names and put in 
   my new short-code:
 * [passster password=”123″ user=”username, username”]Your hidden content[/passster]
 * The user field is not showing up. I would like help asap as I paid for the premium
   version and no one is replying to my ticket.
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fuser-field-missing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [patrickposner](https://wordpress.org/support/users/patrickposner/)
 * (@patrickposner)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/user-field-missing/#post-11840864)
 * Hey [@mcouts13](https://wordpress.org/support/users/mcouts13/),
 * I replied to your pro ticket.
    For others which may encouter the same question:
 * There is no additional field, it unlocks the protected area automatically if 
   the user is logged in and visits the page, otherwise it shows the protection 
   form with a password.

Viewing 1 replies (of 1 total)

The topic ‘User field missing’ is closed to new replies.

 * ![](https://ps.w.org/content-protector/assets/icon-256x256.png?rev=2206760)
 * [Passster - Password Protect Pages and Content](https://wordpress.org/plugins/content-protector/)
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 * 1 reply
 * 2 participants
 * Last reply from: [patrickposner](https://wordpress.org/support/users/patrickposner/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/user-field-missing/#post-11840864)
 * Status: resolved