Title: User Import
Last modified: June 12, 2018

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# User Import

 *  Resolved [planet7](https://wordpress.org/support/users/planet7/)
 * (@planet7)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/user-import/)
 * Hi
 * I can not work out how to import users Addres and other info from standard wordpress
   user.
 * I have installed Import Users for CSV, create a CSV file. When I import a csv
   file, the normal user in wordpress imports correctly, with everything, inlcluding
   full addres, tel, etc. This works great.
 * When I use the WP Import function to bring in that information into WP Members,
   it imports the username, email, first and last names, but not the address and
   tel number.
 * Can you please advise?
 * Thanks
 * Scot

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/user-import/#post-10402137)
 * > When I use the WP Import function to bring in that information into WP Members,
   > it imports the username, email, first and last names, but not the address and
   > tel number.
 * One important note is that you aren’t importing information “into WP-Members.”
   Users are WordPress users, so you’re importing them as such.
 * If your data is not showing, it’s likely your meta keys don’t match up. Check
   the meta keys you are importing the user fields as against the meta keys of fields
   you expect to see in the WP-Members Fields tab. The keys must be the same.
 * Keep in mind that the WP-Members fields are just defaults to get you started.
   You don’t have to use those fields or meta keys. Create the fields you need and
   delete the ones you don’t.
 *  [krutzy](https://wordpress.org/support/users/krutzy/)
 * (@krutzy)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/user-import/#post-10402143)
 * I am planning, but haven’t tried yet, using the free WP Ultimate CSV Importer.
   This is going to a one time deal for approx. 100 users. Chad, have you had any
   user reports about this plug in tool (realizing it is not associated with you
   whatsoever)?
 *  [smacksupport](https://wordpress.org/support/users/smacksupport/)
 * (@smacksupport)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/user-import/#post-10403125)
 * Hi krutzy,
 * Thank you for trying out our plugin WP Ultimate CSV Importer. Please contact 
   us at support[at]smackcoders[dot]com, our product support team will help you 
   in the right way.
 * Thanks.
 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/user-import/#post-10425831)
 * I haven’t used it and I haven’t had any users mention it, so unfortunately I 
   don’t have an opinion at this time.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘User Import’ is closed to new replies.

 * ![](https://ps.w.org/wp-members/assets/icon-256x256.png?rev=1226414)
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## Tags

 * [Import](https://wordpress.org/support/topic-tag/import/)

 * 4 replies
 * 4 participants
 * Last reply from: [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/user-import/#post-10425831)
 * Status: resolved