Title: .user.ini error message
Last modified: August 25, 2022
---
# .user.ini error message
* [ej53](https://wordpress.org/support/users/ej53/)
* (@ej53)
* [3 years, 9 months ago](https://wordpress.org/support/topic/user-ini-error-message/)
* I am getting this warning message
Publicly accessible config, backup, or log
file found: .user.ini Type: Publicly Accessible Config/Backup/Log
* I have reviewed my .htaccess file and the appropriate Wordfence deny commands
are in the file.
* I am not sure what else I to do to resolve this issue?
* Based on previous messages in this forum, I will send you a diagnostic report
* Thank you
Elliot
* PS – I tried to send the diagnostic report but I get an error message when I
try to send it. The Error – There was an error while sending the email. I’m trying
to fix that. EJ
- This topic was modified 3 years, 9 months ago by [ej53](https://wordpress.org/support/users/ej53/).
Viewing 8 replies - 1 through 8 (of 8 total)
* Plugin Support [wfphil](https://wordpress.org/support/users/wfphil/)
* (@wfphil)
* [3 years, 9 months ago](https://wordpress.org/support/topic/user-ini-error-message/#post-15960154)
* Hi [@ej53](https://wordpress.org/support/users/ej53/)
* If you have at least Wordfence version 7.4.9 installed then you can export a
report instead. There will be an **_EXPORT_** button at the top of the page to
export a diagnostics report text file.
* Attach the text file in an email and send to **_wftest [at] wordfence [dot] com_**.
Add your username **_ej53_** to the email subject field so that I can find it.
* Once you have sent the email can you reply here to let me know that it has been
sent.
* Thread Starter [ej53](https://wordpress.org/support/users/ej53/)
* (@ej53)
* [3 years, 9 months ago](https://wordpress.org/support/topic/user-ini-error-message/#post-15972574)
* wfphil –
* Sorry for the delay, I’ve been dealing with some other issues.
* I think I was able to get my email working and I sent a report several days ago.
* Today, I went back to diagnostics and sent another report by email.
* I also clicked on export and it seemed to run but I’m not sure where it exported
the file. If you do not receive an email from my diagnostics report, if you will
point me in the right direction for the exported file, I will send that to you.
* Thank you
Elliot
* Plugin Support [wfphil](https://wordpress.org/support/users/wfphil/)
* (@wfphil)
* [3 years, 9 months ago](https://wordpress.org/support/topic/user-ini-error-message/#post-15973426)
* Hi [@ej53](https://wordpress.org/support/users/ej53/)
* Thank you for the update.
* Are you using **_AWS Lightsail_** for your hosting platform?
* Thread Starter [ej53](https://wordpress.org/support/users/ej53/)
* (@ej53)
* [3 years, 9 months ago](https://wordpress.org/support/topic/user-ini-error-message/#post-15974422)
* wfphil:
* Yes, I am.
* I also found the text file diagnostic report and will email it to you.
* Elliot
* Plugin Support [wfphil](https://wordpress.org/support/users/wfphil/)
* (@wfphil)
* [3 years, 8 months ago](https://wordpress.org/support/topic/user-ini-error-message/#post-15983495)
* Hi [@ej53](https://wordpress.org/support/users/ej53/)
* Thank you for the update.
* You will need to add the code below to these two server configuration files:
* /opt/bitnami/apache/conf/vhosts/wordpress-https-vhost.conf
/opt/bitnami/apache/
conf/vhosts/wordpress-vhost.conf
* ```
Require all denied
Order deny,allow
Deny from all
```
* Thread Starter [ej53](https://wordpress.org/support/users/ej53/)
* (@ej53)
* [3 years, 8 months ago](https://wordpress.org/support/topic/user-ini-error-message/#post-15984261)
* wfphil –
* Thank you. Is there a particular place in the file it needs to go or can it go
at the end after
* Elliot
* Plugin Support [wfphil](https://wordpress.org/support/users/wfphil/)
* (@wfphil)
* [3 years, 8 months ago](https://wordpress.org/support/topic/user-ini-error-message/#post-15990401)
* Hi [@ej53](https://wordpress.org/support/users/ej53/)
* Thank you for the update.
* It should work anywhere in the tags.
* Thread Starter [ej53](https://wordpress.org/support/users/ej53/)
* (@ej53)
* [3 years, 8 months ago](https://wordpress.org/support/topic/user-ini-error-message/#post-15993409)
* wfphil –
* I added it to the 2 vhost.conf files and then I ran a new scan.
* I am still getting a Critical Issue
* It is still saying that my .user.ini file is publicly accessible….
* I checked the permissions of the .user.ini file and it is now set as 644
* -rw-r–r– 1 daemon daemon 99 Mar 27 06:02 .user.ini
* Is that the correct setting, and if so, why am I still getting a scanning error?
* or is there another .user.ini somewhere in my directories?
* Thank you
* Elliot
* PS – I have also sent a new diagnostic report to you
Viewing 8 replies - 1 through 8 (of 8 total)
The topic ‘.user.ini error message’ is closed to new replies.
* 
* [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/)
* [Frequently Asked Questions](https://wordpress.org/plugins/wordfence/#faq)
* [Support Threads](https://wordpress.org/support/plugin/wordfence/)
* [Active Topics](https://wordpress.org/support/plugin/wordfence/active/)
* [Unresolved Topics](https://wordpress.org/support/plugin/wordfence/unresolved/)
* [Reviews](https://wordpress.org/support/plugin/wordfence/reviews/)
## Tags
* [user.ini](https://wordpress.org/support/topic-tag/user-ini/)
* 8 replies
* 2 participants
* Last reply from: [ej53](https://wordpress.org/support/users/ej53/)
* Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/user-ini-error-message/#post-15993409)
* Status: not resolved