Title: User Role email not syncing
Last modified: March 10, 2026

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# User Role email not syncing

 *  Resolved [oceanbeachdream](https://wordpress.org/support/users/oceanbeachdream/)
 * (@oceanbeachdream)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/user-role-email-not-syncing/)
 * Hi there, i have a specific user role being sync to mailchimp. It used to sync
   emails fine. But has stopped working and now i have to copy and paste there emails
   manually into mailchimp. Not sure why I still have the plugin installed anymore.
   API is connected fine. Anything I am doing wrong ?

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/user-role-email-not-syncing/#post-18846013)
 * Hi,
   If you are using our Premium add-on, please email support @ mc4wp.comIf you’re
   using the old free UserSync add-on, that plugin has been abandoned 8 years ago,
   please see: [https://wordpress.org/support/topic/sticky-if-you-need-support-for-mailchimp-user-sync-read-this-first/](https://wordpress.org/support/topic/sticky-if-you-need-support-for-mailchimp-user-sync-read-this-first/)
   Thanks!

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Lap](https://wordpress.org/support/users/lapzor/)
 * Last activity: [1 month, 3 weeks ago](https://wordpress.org/support/topic/user-role-email-not-syncing/#post-18846013)
 * Status: resolved