Title: #usermessageb problem
Last modified: August 31, 2016

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# #usermessageb problem

 *  Resolved [mariasella](https://wordpress.org/support/users/mariasella/)
 * (@mariasella)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/usermessageb-problem-1/)
 * when someone click on “submit” form (i use cformsII) it creates a page with this#
   usermessageb at the end, could u help me? thanks
 * site is:[http://bit.ly/1SZ6Hup](http://bit.ly/1SZ6Hup)
 * [https://wordpress.org/plugins/icegram/](https://wordpress.org/plugins/icegram/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/usermessageb-problem-1/#post-7329788)
 * Hi,
 * We have tested the cformsII in our local environment but after submitting the
   form string “#usermessage” is not appending to the url.
 * So can you please provide the screenshot of cform settings and icegram campaign
   settings or provide the wordpress admin login details via our contact form, from
   [here](http://www.icegram.com/contact/) such that we can look into that.
 * Thanks,
    Nishit Shah Team Icegram
 *  Thread Starter [mariasella](https://wordpress.org/support/users/mariasella/)
 * (@mariasella)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/usermessageb-problem-1/#post-7329918)
 * unfortunately problem still remains, i send an email to support with screenshot,
   but at the moment nobody answered me
    thanks
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/usermessageb-problem-1/#post-7329927)
 * Hi mariasella,
 * We checked the form at your link. You are using Form embed functionality.
    In
   Form Embed functionality, we only keep form with its fields, style them according
   to the user’s options and show them. It will ignore all other javascript and 
   extra HTML code.
 * “#usermessageb” is a part of the form action. In you case, Ajax submission of
   form is not working and after submission “#id” is appended to the URL.
 * Alternatively You can add form in the message body, It will work.
 * You can also consider “submit form via AJAX” functionality of [CTA-Actions](http://www.icegram.com/addons/cta-actions/)
   addon, It will handle this scenario and you can take the benefit of form embed
   functionality too.
 * Sorry, but we didn’t get any email at our support system.
    Please provide us 
   the email-id or subject for the email, It will helps us to locate it. Or If you
   still have and issue, Please contact us [here](http://www.icegram.com/contact/).
 * I hope this helps.
 * Thanks,
    Team Icegram.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘#usermessageb problem’ is closed to new replies.

 * ![](https://ps.w.org/icegram/assets/icon-128x128.gif?rev=3469073)
 * [Icegram Engage – Popups, Optins, CTAs & Lead Generation](https://wordpress.org/plugins/icegram/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/icegram/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/icegram/)
 * [Active Topics](https://wordpress.org/support/plugin/icegram/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/icegram/unresolved/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Icegram](https://wordpress.org/support/users/icegram/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/usermessageb-problem-1/#post-7329927)
 * Status: resolved