Title: Username cannot be empty Last modified: May 11, 2020 --- # Username cannot be empty * Resolved [mjeason12](https://wordpress.org/support/users/mjeason12/) * (@mjeason12) * [6 years, 1 month ago](https://wordpress.org/support/topic/username-cannot-be-empty/) * Hi there, * Working on building a registration form and although I’ve entered a valid username it seems that it is not recognizing it and I keep getting the error “Username cannot be empty”. For whatever reason it works when I’m logged in under my administrator account, if that helps at all. * Thank you! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fusername-cannot-be-empty%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 13 replies - 1 through 13 (of 13 total) * Thread Starter [mjeason12](https://wordpress.org/support/users/mjeason12/) * (@mjeason12) * [6 years ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-12822989) * I was able to come to a resolution. * I was using “Name” field both username and first/last name. I replaced the “Name” field for Username with Text Input and it seems to work fine now. * Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/) * (@wpmudev-support9) * [6 years ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-12823902) * Hello [@mjeason12](https://wordpress.org/support/users/mjeason12/) * I hope all is well! * Thank you for letting us know that you’ve solved the issue! Glad to know that all is well! * Cheers, Nastia * [imanjauh](https://wordpress.org/support/users/imanjauh/) * (@imanjauh) * [5 years, 11 months ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-13000233) * Hello [@wpmudev-support9](https://wordpress.org/support/users/wpmudev-support9/) and [@mjeason12](https://wordpress.org/support/users/mjeason12/) I have the problem too. Can you tell me how to fix it? I can not understand your resolution. Thanks * Thread Starter [mjeason12](https://wordpress.org/support/users/mjeason12/) * (@mjeason12) * [5 years, 11 months ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-13000261) * I don’t remember entirely what the problem looked like. If you provide a link to the page or picture of your form editor I might be able to help. * [imanjauh](https://wordpress.org/support/users/imanjauh/) * (@imanjauh) * [5 years, 11 months ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-13000336) * Thanks for the reply [@mjeason12](https://wordpress.org/support/users/mjeason12/) jeason12 here it is my link: [https://perpustakaan.stikesholistic.ac.id/daftar-anggota-perpustakaan/](https://perpustakaan.stikesholistic.ac.id/daftar-anggota-perpustakaan/) * Thread Starter [mjeason12](https://wordpress.org/support/users/mjeason12/) * (@mjeason12) * [5 years, 11 months ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-13000353) * Can you provide a picture of your form editor? I remember that I wasn’t able to tell the problem from the front-end * Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/) * (@wpmudev-support9) * [5 years, 11 months ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-13001051) * Hello [@imanjauh](https://wordpress.org/support/users/imanjauh/) * I trust you’re doing well! * Per WordPress.org forums regulations please open a new thread regarding the issue that you have * Please export your form, from Forminator > Forms > click on settings icon > Export and share it with us, in a new thread so we could investigate it further. * Please see this screenshot: [https://monosnap.com/file/jD52mrLUZbvf5NulIjYjM9SsitzQh7](https://monosnap.com/file/jD52mrLUZbvf5NulIjYjM9SsitzQh7) * Upload the export file to Google Drive or to a DropBox, or you can use a Pastebin. com and share a download link with us. * Kind regards, Nastia * [constantleads](https://wordpress.org/support/users/constantleads/) * (@constantleads) * [5 years, 11 months ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-13005480) * Hi, Working on a registration form, I keep getting the error “Username cannot be empty”. when I log into the website and try completing the form. It seams to work fine when I’m logged in under my administrator account. I’m having zapier use a (zaphook) pull the data from the from and send to google sheets (it’s scheduled to pull the data once the form is completed and the registration button is depressed. Please help! * Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/) * (@wpmudev-support9) * [5 years, 11 months ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-13006433) * Hello [@constantleads](https://wordpress.org/support/users/constantleads/) * I trust you’re doing well! * Thank you for posting in this thread, however, per [WordPress forum regulations](https://make.wordpress.org/support/handbook/forum-welcome/#post-in-the-best-place), please create a new thread and describe the issue you have. * In that new thread, please export your form, from Forminator > Forms > click on settings icon > Export and share it with us so we could investigate it further, * Please see this screenshot: [https://monosnap.com/file/jD52mrLUZbvf5NulIjYjM9SsitzQh7](https://monosnap.com/file/jD52mrLUZbvf5NulIjYjM9SsitzQh7) * Upload the export file to Google Drive or to a DropBox, or you can use a Pastebin. com and share a download link with us * Have a good day! * Kind regards, Nastia * [maartymaart](https://wordpress.org/support/users/maartymaart/) * (@maartymaart) * [5 years, 9 months ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-13260258) * Hi, I have this same issue with a new form. First time using the plugin and i’m lost. * The error is: The username can not be empty. * I used a registration form template. I have no need to have a username field, just a name field so I know who the person is. I type my name and other info to test, but the error keeps coming up. I replaced the Name field with another name field and the same thing happens. I am not sure how to implement the solution above or if it pertains to my exact situation. I am using the single option as don’t need a surname etc. * Could anyone shed some light please. Page link is [http://staging8.mattanderson.co.nz/training/](http://staging8.mattanderson.co.nz/training/) * BTW, I’m posting in this thread as I am not able to post a new topic at the moment. * Thanks, Maarten - This reply was modified 5 years, 9 months ago by [maartymaart](https://wordpress.org/support/users/maartymaart/). * Thread Starter [mjeason12](https://wordpress.org/support/users/mjeason12/) * (@mjeason12) * [5 years, 9 months ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-13261759) * Hi Maarten, * As far as I’m aware the registration form is really only if you want the user to be creating a “login-able” account on your website and is probably why you’re getting the error on the registration form. For your purposes, you could probably just use a contact form and customize the rest to fit your current needs; you could also add stripe or paypal field to the form if you’re wanting to include purchasing on contact. * This is my guess at least. * [maartymaart](https://wordpress.org/support/users/maartymaart/) * (@maartymaart) * [5 years, 9 months ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-13262367) * Thanks [@mjeason12](https://wordpress.org/support/users/mjeason12/) I struggled with it for a while and ended up coming to the same conclusion. It is a bit strange to me that there are hidden fields(so to speak) that users can’t see. I did loo in the code from the export in the end, was a clue you gave me after reading your fix a few times, and there was username stuff in there relating to fields as well as email notifications. I would have thought that when building a form you should be able to see all the info, even if it is a template. * Thanks so much for your response, and confirming my suspicions. * Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/) * (@wpmudev-support8) * [5 years, 9 months ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-13269601) * Hi [@maartymaart](https://wordpress.org/support/users/maartymaart/) * I hope you’re well today! * The error happens not because of hidden fields but because it’s a standard user- account registration form and and it hooks to standard/core WP registration process which requires username to be submitted. A user account cannot be created/registered without username. * The “hidden stuff” in export is related to error messages, e-mail notifications and validation but even if it wasn’t there, WordPress wouldn’t let you successfully register account that way unless registration process is customized. * If it is and you want/need to check if Forminator form can be made to work with it, please create a separate topic on this support forum about it and we’ll look into it. * Best regards, Adam Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Username cannot be empty’ is closed to new replies. * ![](https://ps.w.org/forminator/assets/icon-256x256.gif?rev=3443182) * [Forminator Forms – Contact Form, Payment Form & Custom Form Builder](https://wordpress.org/plugins/forminator/) * [Frequently Asked Questions](https://wordpress.org/plugins/forminator/#faq) * [Support Threads](https://wordpress.org/support/plugin/forminator/) * [Active Topics](https://wordpress.org/support/plugin/forminator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/forminator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/forminator/reviews/) ## Tags * [empty](https://wordpress.org/support/topic-tag/empty/) * 13 replies * 6 participants * Last reply from: [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/username-cannot-be-empty/#post-13269601) * Status: resolved