Users cannot access courses

  • iskadmin1

    (@iskadmin1)


    8 years, 4 months ago

    Hi,

    I updated my learnpress from
    2.1.9.7 to 2.1.9.8

    When I did the update, it appeared to break links to a number of courses.

    I rolled back the update and when 2.1.9.9 came out I updated to that.

    It appeared to work fine, and then I updated to 2.2

    I received a number of complaints from clients that they could not access their purchased course content.

    When they clicked on courses they had purchased, the links appeared dead.

    (In fact I think this is the same issue that occurred with 2.1.9.8)

    I have rolled the updates back to 2.1.9.7 and users can now access their content.

    I would appreciate if you could advise how I can solve this issue?

    JC

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ken Nguyen

    (@kendy73)

    8 years, 4 months ago

    Hi JC,

    I am so sorry to hear that.

    In this case, I will need to check your site more carefully, with the admin access. Can you provide the access? You can email to [email protected] with subject “JC – LearnPress Support”.

    Regards,

    Ken

    Thread Starter iskadmin1

    (@iskadmin1)

    8 years, 4 months ago

    Hi Ken,

    Thank you for your message,

    admin access details emailed just now.

    Thank you for your help with this

    JC

    Plugin Contributor Ken Nguyen

    (@kendy73)

    8 years, 4 months ago

    Thanks. We will discuss more via the email 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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