Title: Users cannot access courses
Last modified: February 8, 2018

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# Users cannot access courses

 *  [iskadmin1](https://wordpress.org/support/users/iskadmin1/)
 * (@iskadmin1)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/users-cannot-access-courses/)
 * Hi,
 * I updated my learnpress from
    2.1.9.7 to 2.1.9.8
 * When I did the update, it appeared to break links to a number of courses.
 * I rolled back the update and when 2.1.9.9 came out I updated to that.
 * It appeared to work fine, and then I updated to 2.2
 * I received a number of complaints from clients that they could not access their
   purchased course content.
 * When they clicked on courses they had purchased, the links appeared dead.
 * (In fact I think this is the same issue that occurred with 2.1.9.8)
 * I have rolled the updates back to 2.1.9.7 and users can now access their content.
 * I would appreciate if you could advise how I can solve this issue?
 * JC
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fusers-cannot-access-courses%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Ken Nguyen](https://wordpress.org/support/users/kendy73/)
 * (@kendy73)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/users-cannot-access-courses/#post-9955494)
 * Hi JC,
 * I am so sorry to hear that.
 * In this case, I will need to check your site more carefully, with the admin access.
   Can you provide the access? You can email to [candy@thimpress.com](https://wordpress.org/support/topic/users-cannot-access-courses/candy@thimpress.com?output_format=md)
   with subject “JC – LearnPress Support”.
 * Regards,
 * Ken
 *  Thread Starter [iskadmin1](https://wordpress.org/support/users/iskadmin1/)
 * (@iskadmin1)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/users-cannot-access-courses/#post-9955709)
 * Hi Ken,
 * Thank you for your message,
 * admin access details emailed just now.
 * Thank you for your help with this
 * JC
 *  Plugin Contributor [Ken Nguyen](https://wordpress.org/support/users/kendy73/)
 * (@kendy73)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/users-cannot-access-courses/#post-9955727)
 * Thanks. We will discuss more via the email 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Users cannot access courses’ is closed to new replies.

 * ![](https://ps.w.org/learnpress/assets/icon-256x256.gif?rev=3254420)
 * [LearnPress - WordPress LMS Plugin for Create and Sell Online Courses](https://wordpress.org/plugins/learnpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/learnpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/learnpress/)
 * [Active Topics](https://wordpress.org/support/plugin/learnpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/learnpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/learnpress/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Ken Nguyen](https://wordpress.org/support/users/kendy73/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/users-cannot-access-courses/#post-9955727)
 * Status: not resolved