Title: Users don’t work correctly
Last modified: November 22, 2022

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# Users don’t work correctly

 *  [mgeorg45](https://wordpress.org/support/users/mgeorg45/)
 * (@mgeorg45)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/users-dont-work-correctly/)
 * Hello,
 * First of all thanks for the great plugin.
 * I have a problem with the users.
 * Although I get the visitor’s details the user detail is almost never there.
    
   Is there a way to fix this?
 * Thanks in advance
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fusers-dont-work-correctly%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Reza](https://wordpress.org/support/users/reventon94/)
 * (@reventon94)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/users-dont-work-correctly/#post-16236413)
 * Hi,
 * Thanks for reaching out to us and sharing your concerns with us.
 * I guess the issue happened because of the plugin misconfiguration.
    Please make
   sure the following options are enabled: Dashboard > Statistics > Settings > General
   > Visits > Visits Dashboard > Statistics > Settings > General > Visitors > Visitors
   Dashboard > Statistics > Settings > General > Visitors > Log Visitors Pages Dashboard
   > Statistics > Settings > General > Visitors > User Visits Column Dashboard >
   Statistics > Settings > General > Pages and Posts > Pages Dashboard > Statistics
   > Settings > General > Pages and Posts > Track All Pages
 * Please check the other features and enable/disable them if needed.
    Please do
   not hesitate to contact me if I can help you.
 * Best Regards

Viewing 1 replies (of 1 total)

The topic ‘Users don’t work correctly’ is closed to new replies.

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## Tags

 * [user](https://wordpress.org/support/topic-tag/user/)

 * 1 reply
 * 2 participants
 * Last reply from: [Reza](https://wordpress.org/support/users/reventon94/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/users-dont-work-correctly/#post-16236413)
 * Status: not resolved