users.php not loading

  • Resolved Amit Maskara

    (@wallends)


    11 years, 6 months ago

    Hi, I recently updated my site to WP 4.0
    I had noticed that I had a lot of fake users being added, so I turned off user subscription for posts, not finding any better options for the time being.

    So for housekeeping, I was trying to delete the users, however, the final delete button is missing?
    While tinkering with screen settings option in the users page, I increased the number from 100 to 400, and then increased the memory in the wp-config.php to 2GB.
    Now my users.php page does NOT load.
    I have tried deleting the wp-admin folder and re-uploading a fresh one via ftp, but no luck. Any suggestion on how I can untangle myself from this situation?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Clayton James

    (@claytonjames)

    11 years, 6 months ago

    Your site may just be error-ing out when trying to display that many users at a time.

    Do this at your own risk – and as with all editing or site or database repairs, it’s recommended to have a complete file and database backup tucked safely away before attempting any repairs.

    Open phpMyAdmin – or whatever database admin tool your host provides – and navigate to your WordPress database. Find the ‘wp_usermeta’ table. There you will find the ‘meta_key’ table. Perform a search on the ‘meta_key’ table for ‘users_per_page’. Once you find it, select it for editing. Change ‘400’ back to the default setting of 20, save the changes and exit the database.

    Test the results. If it works, then you can begin to address whatever issues remain.

    and then increased the memory in the wp-config.php to 2GB

    You might also want to undo that edit. Chances are it will have no positive effect on your issue.

    Thread Starter Amit Maskara

    (@wallends)

    11 years, 6 months ago

    Thanks a bunch James!
    That fixed it. I knew I had to change that value back down to a low number and I was snooping around in the DB yesterday, but could not find the right table. Until you showed it to me.

    Now I need to find a fix for the main problem, which is I don’t have the confirm delete button, when I go to delete users from my site. I will open a new thread for that.

    Thanks again!!

Viewing 2 replies - 1 through 2 (of 2 total)

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