Title: using method availability isnt working correctly
Last modified: July 14, 2021

---

# using method availability isnt working correctly

 *  Resolved [jack01732](https://wordpress.org/support/users/jack01732/)
 * (@jack01732)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/using-method-availability-isnt-working-correctly/)
 * Hi, When using method availability to exclude a product for example, as well 
   as excluding the custom shipping method where the setting is on, it also excludes
   all other shipping methods and shows no shipping methods available for that particular
   address even though it should fit into a different shipping method?
 * I would of expected for the custom shipping method where the setting is on to
   be excluded but the next hierarchal shipping method where the address fits to
   be used instead?
 * Please can you help?

Viewing 1 replies (of 1 total)

 *  Plugin Author [Dhruvin](https://wordpress.org/support/users/dhruvin/)
 * (@dhruvin)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/using-method-availability-isnt-working-correctly/#post-14668935)
 * Hello [@jack01732](https://wordpress.org/support/users/jack01732/),
 * Ideally, the other Shipping Methods must be available for selection and only 
   the Custom Shipping method must be not available for selection.
 * I tried to replicate the same scenario at my end and I was not able to replicate
   the same.
 * Can you please create a ticket [here](https://imaginatesolutions.freshdesk.com/support/tickets/new)
   so we can debug it further?
 * Best Regards,
    Dhruvin

Viewing 1 replies (of 1 total)

The topic ‘using method availability isnt working correctly’ is closed to new replies.

 * ![](https://ps.w.org/custom-shipping-methods-for-woocommerce/assets/icon-256x256.
   png?rev=1873544)
 * [Custom Shipping Methods for WooCommerce - Create Weight based Shipping, Conditional Shipping, Table Rate Shipping and much more](https://wordpress.org/plugins/custom-shipping-methods-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/custom-shipping-methods-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/custom-shipping-methods-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/custom-shipping-methods-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/custom-shipping-methods-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Dhruvin](https://wordpress.org/support/users/dhruvin/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/using-method-availability-isnt-working-correctly/#post-14668935)
 * Status: resolved