Title: Using shortcode not working
Last modified: January 29, 2018

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# Using shortcode not working

 *  [paragonn](https://wordpress.org/support/users/paragonn/)
 * (@paragonn)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/using-shortcode-not-working/)
 * I am using the WordPress shortcode function to embed the Infusionsoft inline 
   form in a template. Here is my code:
 * `<?php echo do_shortcode('[inf_infusionsoft_inline optin_id="optin_1"]'); ?>`
 * The form displays ok (although the success message displays even before the form
   has been submitted). However, when you submit the form the page refreshed but
   no data has been captured by the form.
 * When I use the short code in a wysiwyg the Infusionsoft inline form works ok.
   Is there a solution that would allow me to use the do_shortcode function and 
   for the Infusionsoft form to function correctly?
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fusing-shortcode-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [paragonn](https://wordpress.org/support/users/paragonn/)
 * (@paragonn)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/using-shortcode-not-working/#post-9918115)
 * For anyone else experiencing this problem. It looks like the do_shortcode function
   fails to add the Infusionsoft js for the form to the page. I manually added the
   js and it seems to have fixed the problem.
 *  [kickstart](https://wordpress.org/support/users/kickstart/)
 * (@kickstart)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/using-shortcode-not-working/#post-9943848)
 * Hey paragonn
 * I am not a coder so when you mean you manually added the js what did that look
   like for the shortcode?
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Using shortcode not working’ is closed to new replies.

 * ![](https://ps.w.org/infusionsoft-official-opt-in-forms/assets/icon-256x256.png?
   rev=2638364)
 * [Keap Official Opt-in Forms](https://wordpress.org/plugins/infusionsoft-official-opt-in-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/infusionsoft-official-opt-in-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/infusionsoft-official-opt-in-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/infusionsoft-official-opt-in-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/infusionsoft-official-opt-in-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/infusionsoft-official-opt-in-forms/reviews/)

## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 2 replies
 * 2 participants
 * Last reply from: [kickstart](https://wordpress.org/support/users/kickstart/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/using-shortcode-not-working/#post-9943848)
 * Status: not resolved