Title: Using the ‘Empty cache’ button shows error
Last modified: July 5, 2021

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# Using the ‘Empty cache’ button shows error

 *  [kevinbrands](https://wordpress.org/support/users/kevinbrands/)
 * (@kevinbrands)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/using-the-empty-cache-button-shows-error/)
 * Hello,
 * When I try to empty the YARPP cache manually, we see this error:
 * ‘There is some error. Please refresh the page and try again!’
 * It’s a very random error and I don’t know how to fix this.
 * Could you help me out?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/)
 * (@jeffparker)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/using-the-empty-cache-button-shows-error/#post-14627395)
 * Hi [@kevinbrands](https://wordpress.org/support/users/kevinbrands/) Are there
   any errors in the browser console or in the error log? Would you be able to share
   a screenshot?
 *  Thread Starter [kevinbrands](https://wordpress.org/support/users/kevinbrands/)
 * (@kevinbrands)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/using-the-empty-cache-button-shows-error/#post-14634297)
 * Hi [@jeffparker](https://wordpress.org/support/users/jeffparker/) ,
 * There are no errors in the console at the moment.
 * And there is no error in the error log around the time I try to empty the cache.
 * What else could it be?
 *  Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/)
 * (@jeffparker)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/using-the-empty-cache-button-shows-error/#post-14634961)
 * It’s quite hard to say [@kevinbrands](https://wordpress.org/support/users/kevinbrands/)
   with no errors anywhere. Would it be at all possible to get admin access to take
   a look? this would greatly expedite getting to an answer. jay at yarpp dot com.
 *  Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/)
 * (@jeffparker)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/using-the-empty-cache-button-shows-error/#post-14661937)
 * [@kevinbrands](https://wordpress.org/support/users/kevinbrands/) Ping! Do let
   us know so we know how to proceed.
 *  Thread Starter [kevinbrands](https://wordpress.org/support/users/kevinbrands/)
 * (@kevinbrands)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/using-the-empty-cache-button-shows-error/#post-14663257)
 * Hi [@jeffparker](https://wordpress.org/support/users/jeffparker/) ,
 * It’s not possible at the moment to give you admin access.
 * Do you have any known conflicts with certain plugins that might be causing this
   issue?
 *  Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/)
 * (@jeffparker)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/using-the-empty-cache-button-shows-error/#post-14663314)
 * [@kevinbrands](https://wordpress.org/support/users/kevinbrands/) None that we
   know of. But we have come across plugins in the past that have had poor javascript
   code that has conflicted. Getting a fix out and working with the plugin developer
   to resolve is usually quite possible and quick if we reach out to them — we just
   need to know which of the thousands of possible plugins it may be. Would it be
   possible for you to disable one plugin and a time to try to isolate a possible
   plugin conflict?

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Using the ‘Empty cache’ button shows error’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [YARPP](https://wordpress.org/support/users/jeffparker/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/using-the-empty-cache-button-shows-error/#post-14663314)
 * Status: not resolved