Title: UTF8 encoding problems
Last modified: June 2, 2017

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# UTF8 encoding problems

 *  Resolved [jetsystemservices](https://wordpress.org/support/users/jetsystemservices/)
 * (@jetsystemservices)
 * [9 years ago](https://wordpress.org/support/topic/utf8-encoding-problems/)
 * I really do not know if W3 Total Cache is the cause of my problem.
    I already
   updated to the last version of it.
 * My problem started some months ago after a WordPress update but after that the
   Host did more updates (forced) so I cant go back nor know to which version.
 * OK. The problem is that the Pages are being generated with various “?” character
   in the page but not many and is the only awkward char.
 * The page is shown correctly in the Page Editor and I think is being saved correctly
   in the database. I took the html code from the database and created an html file
   in notepad and save it in UTF8 encoding and when I open it in the Browser it 
   shows correctly.
 * I took the same code and save it in notepad in ANSI encoding, and when opened
   in the Browser it showed incorrectly exactly the same as shown from the Site 
   Output.
 * So is something during the Output process or the Cache process.
 * I already tried to disable the Total Cache plugin to test and cleared the Browser
   cache but still got a bad page. But I do not know if WordPress keeps serving 
   the pages some reminder cache. Chances are the error is not from the plugin.
 * This is one of my pages with the problem:
    [http://jetsystemservices.com/en/mission/](http://jetsystemservices.com/en/mission/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Rupok](https://wordpress.org/support/users/re_enter_rupok/)
 * (@re_enter_rupok)
 * [9 years ago](https://wordpress.org/support/topic/utf8-encoding-problems/#post-9189486)
 * Hi there,
 * Since W3 Total Cache minify the resources, sometimes it break the scripts. You
   can try deactivating that particular plugin to make sure it’s causing the issue
   nor not.
 * Cheers!
 *  Thread Starter [jetsystemservices](https://wordpress.org/support/users/jetsystemservices/)
 * (@jetsystemservices)
 * [9 years ago](https://wordpress.org/support/topic/utf8-encoding-problems/#post-9191687)
 * Yes. I already tried disabling the W3TC and clearing the Browser cache, but the
   site keeps rendering with bad chars.
 *  Thread Starter [jetsystemservices](https://wordpress.org/support/users/jetsystemservices/)
 * (@jetsystemservices)
 * [9 years ago](https://wordpress.org/support/topic/utf8-encoding-problems/#post-9191922)
 * I would like to add some additional information.
 * The bad character is the regular question mark “?” not the question mark inside
   black diamond. Also is not showing any other bad character.
 * I found a thread that relates to the problem:
    [https://wordpress.stackexchange.com/questions/194734/blank-spaces-show-as-a-question-mark](https://wordpress.stackexchange.com/questions/194734/blank-spaces-show-as-a-question-mark)
 * By the way I am not a php programmer, I choose WordPress to make my site because
   there is little to non programming needed from my part. So please be kind and
   explain things dummy proof.
 *  Thread Starter [jetsystemservices](https://wordpress.org/support/users/jetsystemservices/)
 * (@jetsystemservices)
 * [9 years ago](https://wordpress.org/support/topic/utf8-encoding-problems/#post-9192043)
 * I Delete W3TC plugin from my site but still renders bad chars. So definitely 
   the plugin is not causing the problem.
 * So I install it back.
 * I also tried to fix by changing the Theme, but it still render the bad chars.
   So I put back the Theme.
 *  Thread Starter [jetsystemservices](https://wordpress.org/support/users/jetsystemservices/)
 * (@jetsystemservices)
 * [9 years ago](https://wordpress.org/support/topic/utf8-encoding-problems/#post-9202592)
 * I found the error.
 * It seems that during copy/paste operation I introduced some unprintable chars.
   This chars during Page creation/edit do not show, but during page rendering show
   as the “?” char.
 * To noticed them I had to opened the file in a HEX editor.
 * I had to redo the page to remove the unprintable chars.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘UTF8 encoding problems’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [jetsystemservices](https://wordpress.org/support/users/jetsystemservices/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/utf8-encoding-problems/#post-9202592)
 * Status: resolved

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