Title: Utterly Useless Last modified: December 17, 2022 --- # Utterly Useless * [Sesalot](https://wordpress.org/support/users/sesalot/) * (@sesalot) * [3 years, 5 months ago](https://wordpress.org/support/topic/utterly-useless-7/) * There is absolutely no support for this plugin. The codebase is severely outdated and deprecated which explains the issues when tying into a wordpress site with PHP 8.1 and 6.1 WordPress. The plugin doesn’t even come close to doing what it says it can do out the box. As a developer myself, it would cost me less time in the long run to build my own member plugin and hook into a well established framework like WooCommerce, than bother troubleshooting the toilet that is this plugin and its’ codebase. Be warned to anyone else considering this dumpster fire of a plugin, DO NOT BOTHER. You will just regret clicking their stupid link and being enticed by their fake reviews. Jason (the idiot who “developed” this plugin) is charlatan script kiddy who will take your money and do a run. Hence the ridiculous “terms of conditions”.. Read it yourself and be the judge of why they consistently push the notion of “unless it’s a clean install of wordpress, we wont refund you. What the actual point is that when everyone has actually developed websites, not just fresh installs. * We’re committed to building the best software for WordPress and we stand by our work. The following policy outlines what is required to qualify for a refund. Note that s2Member Pro is delivered as an open-source digital item (i.e., it is irrevocable software that comes with a GPL license, much like WordPress itself). For this reason, refunds are granted at our sole discretion, and on a case-by- case basis. * Qualifying for a Refund Within 14 Days If you’re having trouble, we ask that you work with and follow all advice presented by our team/community in an effort to resolve the issue (e.g., attempting to reproduce problems in a clean installation of WordPress). If problems still exist, even when testing in a clean installation of WordPress, we will gladly refund your money within 14 days from the date of purchase. * Refund requests may take up to 14 days to process. Refunds are not guaranteed. All refunds will be granted at the sole discretion of s2Member staff. Absolutely no refunds will be given after 14 days from the original purchase. Please note that by purchasing s2Member Pro, you agree to the terms & conditions of use, including this refund policy. * Testing in a Clean Installation Required: WordPress offers you lots of options! As a site owner you have the ability to mix our Products with other plugins and a theme you like best. This means your environment will be slightly different than ours. Your WordPress installation has different plugins, it has had a different history, and it’s probably running with a different theme too. * As you can imagine, testing every feature in s2Member against every possible combination of plugins, and with each and every theme and server configuration that exists for WordPress, is simply not realistic. We need common ground! In fact, our policy is that we require it. Before any refund is granted we ask that you attempt to reproduce the issue in a clean installation of WordPress. Viewing 1 replies (of 1 total) * Plugin Author [Cristián Lávaque](https://wordpress.org/support/users/clavaque/) * (@clavaque) * [3 years, 5 months ago](https://wordpress.org/support/topic/utterly-useless-7/#post-16299372) * Hi [@sesalot](https://wordpress.org/support/users/sesalot/) * I’m sorry you feel that way. What trouble did you have using it, or was this rating based on just looking it over? * I’m in the helpdesk helping users, paid or free, every day. I didn’t see an email from you, so I’m not sure what you mean by no support. * Did you buy the upgrade? I don’t see a refund request from you either. * That refund policy was written at a time when there was abuse from some users, before I took over, and despite it, I refund almost as if it were a “no questions asked” one. * I hope you find a plugin you do like, and wish you a lot of success with your project. 🙂 Viewing 1 replies (of 1 total) The topic ‘Utterly Useless’ is closed to new replies. * ![](https://ps.w.org/s2member/assets/icon-256x256.png?rev=980067) * [s2Member – Excellent for All Kinds of Memberships, Content Restriction Paywalls & Member Access Subscriptions](https://wordpress.org/plugins/s2member/) * [Frequently Asked Questions](https://wordpress.org/plugins/s2member/#faq) * [Support Threads](https://wordpress.org/support/plugin/s2member/) * [Active Topics](https://wordpress.org/support/plugin/s2member/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/s2member/unresolved/) * [Reviews](https://wordpress.org/support/plugin/s2member/reviews/) * 1 reply * 2 participants * Last reply from: [Cristián Lávaque](https://wordpress.org/support/users/clavaque/) * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/utterly-useless-7/#post-16299372)