Title: ux builder error
Last modified: November 19, 2021

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# ux builder error

 *  Resolved [francescfp](https://wordpress.org/support/users/francescfp/)
 * (@francescfp)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/ux-builder-error/)
 * Hello, the vik rent car plugin does not allow ux builder to start. He is left
   thinking with the icon spinning.
    I am testing the free version of the plugin
   to see if it is compatible with my website and then i want to install the pro
   version (paid). When I deactivate the Vik Rent Car plugin, ux builder works correctly
   again. How i resolt the problem? WC 5.9 WP 5.8.2 Flatsome 3.14.3
 * Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fux-builder-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [e4jvikwp](https://wordpress.org/support/users/e4jvikwp/)
 * (@e4jvikwp)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/ux-builder-error/#post-15091232)
 * Hello,
    Thanks for your message. We are sorry to hear you’re having that problem,
   but that’s probably something that the developers of “ux builder” should check.
   An infinite loop while loading could probably stand for an uncaught exception,
   meaning that your server could be facing a Fatal Error. Our plugins are fully
   compatible with any WordPress version and standard. We try to be the least “invasive”
   as possible, meaning that the CSS and JS assets of Vik Rent Car are only loaded
   within its pages, and this is something that most other plugins completely ignore
   by loading their media assets on any single page of your website. This was just
   to say that Vik Rent Car should not be doing anything strange that could cause
   a conflict with a third party plugin. Beside using the PHP Session and buffers,
   our plugin does nothing particular, and so that’s why the developers of “ux builder”
   should check at least the reason of the infinite loading maybe by using the browser
   console and by inspecting the request/response of the AJAX requests that probably
   don’t complete successfully or without errors.
 * We hope this was helpful!
 * The VikWP Team
 *  [nazirabdullah](https://wordpress.org/support/users/nazirabdullah/)
 * (@nazirabdullah)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/ux-builder-error/#post-15126114)
 * Hello [@admin](https://wordpress.org/support/users/admin/), I just wanted to 
   know if there is a way I can remove “Drop-Off Date” and “Drop-off Time” in your
   car rental booking plugin? Everything is working fine for me, however I do not
   need the above-mentioned fields on my site. Please Help!!
    -  This reply was modified 4 years, 6 months ago by [nazirabdullah](https://wordpress.org/support/users/nazirabdullah/).
 *  Plugin Author [e4jvikwp](https://wordpress.org/support/users/e4jvikwp/)
 * (@e4jvikwp)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/ux-builder-error/#post-15128453)
 * Hello [@nazirabdullah](https://wordpress.org/support/users/nazirabdullah/)
    Unfortunately,
   it is not possible to remove the drop off (return) date and time fields as those
   are mandatory values for the booking process, I’m sorry. You could definitely
   hide them, but they should be somehow pre-filled, maybe by creating an override
   of that layout file (widget or plugin page). With Vik Rent Car it would not be
   possible to complete a rental order if it was not possible to calculate the exact
   duration of the rental in seconds. That is why the plugin requires to know the
   exact start and end date-time for each rental. This is how the system calculates
   the proper rental cost to be applied according to the various and OTA-standard
   pricing models supported by Vik Rent Car (LOS pricing, Per Day pricing etc..).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘ux builder error’ is closed to new replies.

 * ![](https://ps.w.org/vikrentcar/assets/icon-256x256.png?rev=2203504)
 * [VikRentCar Car Rental Management System](https://wordpress.org/plugins/vikrentcar/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/vikrentcar/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/vikrentcar/)
 * [Active Topics](https://wordpress.org/support/plugin/vikrentcar/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/vikrentcar/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/vikrentcar/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [e4jvikwp](https://wordpress.org/support/users/e4jvikwp/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/ux-builder-error/#post-15128453)
 * Status: resolved