Title: V3 crashed
Last modified: August 2, 2021

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# V3 crashed

 *  Resolved [Frank](https://wordpress.org/support/users/phasar40/)
 * (@phasar40)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/v3-crashed/)
 * I tried installed mailpoet v3 on my wordpress 5.8 site. The first time I tried
   to install it crashed. The second time it installed but gave “Plugin could not
   be activated because it triggered a fatal error.” when I tried to activate it.
   WordPress says the plugin was not tested on version 5.8. Time to update your 
   plugin
    -  This topic was modified 4 years, 10 months ago by [Frank](https://wordpress.org/support/users/phasar40/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/v3-crashed/#post-14727403)
 * Hi there [@phasar40](https://wordpress.org/support/users/phasar40/),
 * Thanks for reaching out and I’m sorry to hear about your issue!
 * Can you please reach out to your hosting to get the full log for this fatal error?
 * Please paste it here so we could take a look.
 * Cheers!
 *  Thread Starter [Frank](https://wordpress.org/support/users/phasar40/)
 * (@phasar40)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/v3-crashed/#post-14727847)
 * I am not going to post my server log here. give me an email address and i’ll 
   send it to you
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/v3-crashed/#post-14729290)
 * Hi [@phasar40](https://wordpress.org/support/users/phasar40/),
 * Please send us the logs via [https://www.mailpoet.com/support/premium/](https://www.mailpoet.com/support/premium/)
   and include a link to this thread.
 * Cheers!
 *  Thread Starter [Frank](https://wordpress.org/support/users/phasar40/)
 * (@phasar40)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/v3-crashed/#post-14731024)
 * **NO!** I’m not paying you to fix a problem with **YOUR **plugin. If it doesn’t
   install or doesn’t install properly it’s not my problem. It’s yours. Especially
   considering WordPress says it’s hasn’t been updated or tested on the current 
   version.
 * In my opinion, you’ve got a lot of nerve demanding money to fix **YOUR PROBLEM**.
 * I’ll use another newsletter mailer
 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/v3-crashed/#post-14734690)
 * Hi [@phasar40](https://wordpress.org/support/users/phasar40/),
 * I believe there’s a huge misunderstanding here. We didn’t ask you to pay for 
   anything extra to take a look at your issue. My colleague Elvira just asked you
   to contact us through the contact form for Premium users, since we do not have
   a contact form for free users.
 * This way we could check the error logs and help you further.
 * Regarding the conflict with the latest WordPress version, we can guarantee all
   of our releases are previously tested with the latest WordPress version, regardless
   of what message you’re seeing in the WordPress dashboard. However, we’re willing
   to investigate why the installation is failing on your website.
 * Please contact us via email through the Premium contact form [https://www.mailpoet.com/support/premium/](https://www.mailpoet.com/support/premium/)
   so we can make an exception and check your problem.
 * Thanks for understanding.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘V3 crashed’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
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 * 5 replies
 * 3 participants
 * Last reply from: [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/v3-crashed/#post-14734690)
 * Status: resolved