Title: Valid email address bouncing
Last modified: June 9, 2020

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# Valid email address bouncing

 *  [cihomewood](https://wordpress.org/support/users/cihomewood/)
 * (@cihomewood)
 * [6 years ago](https://wordpress.org/support/topic/valid-email-address-bouncing/)
 * Hi
 * One of the email addresses to which I send newsletters has started getting set
   to ‘Bounced’. I know the address is valid and if I send emails manually from 
   the same domain they get through perfectly. There only seem to be issues when
   using Mailpoet.
 * I only send one email per day and only to approximately 40 people, so my domain
   should not be blacklisted for spam. I cannot see any diagnostics anywhere, explaining
   why the bounce is happening. I get no error emails to the ‘Bounce email address’
 * All my plugins are up to date and I am using the 0-1000 subscriber plan of Mailpoet
   3.
 * Can anybody help please?
 * Thanks
 * Ian

The topic ‘Valid email address bouncing’ is closed to new replies.

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## Tags

 * [valid email address](https://wordpress.org/support/topic-tag/valid-email-address/)

 * 0 replies
 * 1 participant
 * Last reply from: [cihomewood](https://wordpress.org/support/users/cihomewood/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/valid-email-address-bouncing/)
 * Status: not resolved