Title: Validating h5p package failed
Last modified: October 10, 2023

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# Validating h5p package failed

 *  [vardaam](https://wordpress.org/support/users/vardaam/)
 * (@vardaam)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/validating-h5p-package-failed/)
 * Hi Support,
   [https://prnt.sc/h0wtDMbKsT6u](https://prnt.sc/h0wtDMbKsT6u) Above
   is the screenshot of the error I received while uploading the h5p file.Can you
   let us know if there are any additional steps that I need to follow? so that 
   validation fail errors will not occur.I have tried a software called Lumi [https://app.lumi.education/](https://app.lumi.education/).
   There when I uploaded the same h5p file it worked flawlessly.
 * ![](https://prnt.sc/h0wtDMbKsT6u)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [icc0rz](https://wordpress.org/support/users/icc0rz/)
 * (@icc0rz)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/validating-h5p-package-failed/#post-17114452)
 * That is very strange, seems like the folders are seen as files. Do you know if
   the file originated from a linux or windows system? Also, are you trying to upload
   to a windows or linux host.
 * Do you know what PHP version both systems are using?
 *  Thread Starter [vardaam](https://wordpress.org/support/users/vardaam/)
 * (@vardaam)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/validating-h5p-package-failed/#post-17118206)
 * The originated file is from Windows system. We have tried uploading to both Windows
   and Linux host. We received the same error.
   The PHP version is 8.1
 *  Plugin Author [icc0rz](https://wordpress.org/support/users/icc0rz/)
 * (@icc0rz)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/validating-h5p-package-failed/#post-17121413)
 * It appears this is a general windows issue if the file has been opened and saved
   in a ziptool that provides separate entries for folders in the zip file. Maybe
   someone opened the file by accident and modified it without knowing it.
 * You can read more about it here: [https://h5p.org/node/617131](https://h5p.org/node/617131)
 * The WordPress plugin does not appears to add these entries regardless of the 
   host system being Windows or Linux. So either it has been modified by another
   system or a different ziparchive extension has been compiled into the PHP build
   on the origin system.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Validating h5p package failed’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [icc0rz](https://wordpress.org/support/users/icc0rz/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/validating-h5p-package-failed/#post-17121413)
 * Status: not resolved